SOUMYA NAIR
FARIDABAD,FARIDABAD
Summary
Dynamic Game Presenter and skilled Testing Engineer with a proven track record at EURO LIVE TECHNOLOGIES and BALAJI IT SOLUTIONS. Excelled in audience engagement and problem-solving, enhancing customer satisfaction and streamlining testing processes. Demonstrates exceptional communication and analytical thinking, significantly contributing to team success and project efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Game Presenter And Customer Service Specialist
EURO LIVE TECHNOLOGIES
08.2021 - 07.2024
- Delivered dynamic presentations that showcased the excitement of each game while adhering to industry standards and regulations.
- Seamlessly transitioned between various games throughout each work shift, showcasing versatility as a presenter.
- Maximized audience engagement through interactive elements such as quizzes, polls, or contests during live broadcasts.
- Contributed ideas for promotional events and campaigns designed to attract new players and increase overall revenue.
- Provided exceptional customer service by responding promptly to player concerns or inquiries about game rules or strategies.
Testing Engineer
BALAJI IT SOLUTIONS
06.2018 - 09.2019
- Planned, designed and performed manual and functional project testing and reported defects.
- Contributed to project plans by providing time-scale estimates.
- Conducted root cause analysis for recurring issues to propose long-term solutions aimed at addressing the underlying problem.
- Enhanced collaboration between developers and testers by implementing agile methodologies throughout the testing process.
- Managed time and test system resources to meet quality objectives and cost estimates.
- Monitor maintenance and inspection plans.
- Collaborated with cross-functional teams to identify potential risks and develop effective mitigation strategies during the testing phase.
Education
MASTERS in Smart Electronic Systems - Smart Electronic Systems
RIGA TECHNICAL UNIVERSITY
RIGA,LATVIA06-2022
BACHELOR'S - ELECTRONICS AND INSTRUMENTATION
COLLEGE OF ENGINEERING
CHENGANNUR,KERALA,INDIA04-2018
Skills
- Effective Time Management
- Engaging personality
- Audience Engagement
- Exceptional communication
- Quick Thinking
- Problem-Solving
- Decision-Making
- Adaptability
- Analytical Thinking
- Stress Management
- Multitasking skills
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Limited Working
Timeline
Game Presenter And Customer Service Specialist
EURO LIVE TECHNOLOGIES
08.2021 - 07.2024
Testing Engineer
BALAJI IT SOLUTIONS
06.2018 - 09.2019
MASTERS in Smart Electronic Systems - Smart Electronic Systems
RIGA TECHNICAL UNIVERSITY
BACHELOR'S - ELECTRONICS AND INSTRUMENTATION
COLLEGE OF ENGINEERING
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