Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Soumya Kumar

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer representative position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

associate

Walmart
01.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Maintained relationships with customers to maximize sales opportunities.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Volunteer

Blood Center
10.2018 - 11.2018
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Education

GED -

Algonquin College
Ottawa, ON
09.2024

High School Diploma -

Apeejay School
Delhi, India
04.2021

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Workplace Safety
  • Cash Handling
  • Flexible Schedule
  • Oral communication
  • Management Support
  • Performance Improvement

Languages

English
Full Professional
Hindi
Native or Bilingual

Certification

LinkedIn learnings

pricing strategy

Retail Customer Service Management and Coaching

Inclusive Leadership

Supply Chain Basics for Everyone

Google Analytics 4 (GA4) Essential Training (2021)

Timeline

associate

Walmart
01.2023 - Current

Volunteer

Blood Center
10.2018 - 11.2018

GED -

Algonquin College

High School Diploma -

Apeejay School

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Soumya Kumar