Soumya Bangera

• Project Management: Led end-to-end HRIS projects, ensuring alignment with business needs through requirements gathering, solution design, testing, implementation, and post-launch support.
• People Analytics & Reporting: Developed reports and dashboards that analyzed headcount, turnover, recruitment, and employee lifecycle trends, enabling data-driven business decisions.
• Process Improvement: Streamlined HR workflows, identified automation opportunities, and implemented system enhancements to improve efficiency and scalability.
• HRIS Management: Managed HRIS platforms, including system configuration, troubleshooting, upgrades, integrations, and vendor coordination.
• Data Integrity & Compliance: Maintained accurate and secure employee data through regular audits, data validation, access controls, and governance practices.
• Technical Support: Provided advanced HRIS support to HR, Payroll, Talent Acquisition, and other stakeholders, resolving system and data-related issues.
• Testing & Implementation: Conducted User Acceptance Testing (UAT) for system upgrades, patches, and new features to ensure system accuracy and readiness.
• Training & Documentation: Developed user guides, standard operating procedures (SOPs), and training materials to support system adoption and consistent processes.
• Change Management: Supported system rollouts and end-user training, enhancing user adoption and overall employee experience through effective change management initiatives.
• Cross-Functional Collaboration: Partnered with HR, Payroll, Total Rewards, Talent Acquisition, business leaders, and vendors to deliver effective HR technology solutions.

Impact:

• Reduced manual HR processes by 25% through workflow automation.
• Improved HR data accuracy by 20% through data validation and governance.
• Delivered HRIS enhancements that reduced ticket resolution time by 30%.

• a integrity through regular HR system audits.
  
  Coordinated employee onboarding and offboarding activities, maintaining documentation on regional shared drives.
  
  Created and updated job codes, departments, and other HR system configurations to maintain accurate system setup.
  
  Managed HR support tickets, resolved system issues, performed root cause analysis, and responded to service requests.
  
  Developed scheduled and ad hoc reports, along with metrics dashboards, to support HR operations and decision-making.
  
  Supported HRIS maintenance, system testing, upgrades, and ongoing improvements to meet business needs.
  
  Developed standard operating procedures (SOPs) for employees, administrators, and managers to improve system usage and standardize processes.
  
  Created HR process templates within the Jira Helpdesk portal to streamline service workflows and improve support efficiency.
  
  Collaborated with Human Resources, Payroll, Finance, and IT teams to resolve issues and support employee-related systems and processes.
  
  Identified process improvement opportunities and implemented practical solutions through cross-functional business initiatives.
  
  Supported payroll operations through benefits enrollment and benefits administration.

• Prepared monthly scorecards to identify top performers and inform performance evaluations.
• Coordinated payroll scheduling and performance appraisals to streamline team management processes.
• Tracked client and production metrics to enhance team performance in agile work environment.
• Performed root cause analysis and supported implementation of action plans.
• Conducted business analysis to improve process efficiency.
• Contributed to Lean Six Sigma projects for business excellence.
• Coordinated with HR senior leadership and team members for system requests and issue resolution.
• Prepared timely and ad-hoc reports for Accenture leadership.
• Maintained timesheet and absence records and updated quarterly leave forecast repository.
• Updated bonus, overtime, appraisal, and LOP records in HR systems.
• Used Gallup, My Learning, My TE, ETMS, SharePoint, and Workday systems.

• Coordinated with onsite payroll team for bi-weekly payroll processing for US and Canadian employees in SAP, ensuring accuracy and compliance.
• Resolved organization assignment, personnel administration, time sheet, payroll, and relationship issues within organization management application.
• Reviewed end-user service requests and delivered prompt solutions, enhancing user experience and operational efficiency.
• Supported change management tools and related process activities.
• Handled compliance tasks and delivered compliance training and team updates.
• Participated in SAP upgrade activities by completing about 1300 scripts as part of team effort.
• Contributed to Lean Six Sigma project implementation.
• Monitored central data, corrected staging table entries, and applied user access security controls while delivering weekly performance analysis and developing Excel reports, PowerPoint presentations, and infographics to support client needs and drive continuous Kaizen improvements.
• Developed comprehensive reports for leadership analysis and decision-making. and providing weekly analysis to the leadership team on performance
• Prepared user guides and training manuals for workflow process changes.
• Designed Excel reports to enhance data visualization for clients., Developed visual presentations to support team meetings and discussions. and infographics for clients
• Regularly contributed innovative ideas for Kaizen project improvements. for Kaizen projects
• Updated HR master data and maintained employee records in personnel files for personal and professional tracking.
• Systems: SAP HR, SharePoint, ServiceNow, Workday, QlikView, SAP BI.
• Systems: SAP HR, SharePoint, ServiceNow, Workday, QlikView, SAP BI