Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
References
Timeline
Generic

Soumojit Biswas

Calgary,Canada

Summary

Accomplished SAP IS-U Billing Lead Consultant with a proven track record at Infosys Limited, expertly managing 20+ team members and delivering high-impact projects in both waterfall and agile methodologies. Renowned for strong analytical skills and a deep understanding of the SAP meter-to-cash process, consistently recognized for exceptional delivery and outstanding efforts in transitioning major clients to S4HANA.

Overview

9
9
years of professional experience
1
1
Certification

Work History

SAP IS-U Billing Lead Consultant (Onshore)

Infosys Limited
04.2020 - Current
  • Led and managed a team of 20 resources (including onsite and offshore) and was responsible for overseeing overall Billing IT Operations, Enhancements, and Projects, including coordinating with the offshore team and key business stakeholders
  • Served as a Developer and Delivery Lead in the Usage and Billing module, actively participating in various development stages, such as requirement gathering, impact analysis, effort estimation, system specification, FS documentation, functional configuration, and final delivery
  • Delivered projects using both the waterfall and agile delivery methodologies
  • Engaged in client-facing activities, collaborating with business consultants to gather requirements, and working alongside team members throughout the analysis phase, production deployment, and hyper-care
  • Played a significant role as a functional developer during the greenfield implementation, facilitating the transition from the Legacy Mainframe system to S4HANA
  • Received multiple awards in recognition of exceptional delivery and outstanding efforts
  • Client: Southern California Edison (NA)

SAP IS-U Billing Consultant

Accenture Limited
05.2016 - 04.2020
  • Ensured the system’s continuous operation by providing 24x7 offshore support and on-call assistance
  • Managed incident tickets, performing root cause analysis and resolving them within SLA metrics
  • Contributed as a techno-functional consultant, addressing system defects through root cause analysis, documentation, and bug fixes
  • This involved making functional configurations and implementing technical code changes
  • Developed and maintained project documentation while also providing training to new team members to facilitate seamless team transitions
  • Client: TXU Energy/Vistra Energy (NA)

Education

Bachelor of Technology - Electronics & Electrical Engineering

KIIT University
Bhubaneshwar, Odisha, India
05.2016

Skills

  • Understanding of the Standard SAP meter-to-cash process
  • Knowledge of SPRO Configuration
  • Hands-on experience in Billing Master Data
  • Competent in end-to-end Demand Response Program Configurations
  • Proficient in Mass Parallel Processing for Billing
  • Familiarity with print workbench functionality
  • Out of Balance Resolution
  • Experience as a functional consultant in Project Implementations
  • Understanding of EMMA clarification cases
  • Experience in SAP EDM
  • Basic understanding of SAP ABAP
  • Debugging skills for proactive issue troubleshooting
  • Strong analytical skills
  • Attention to detail

Certification

SAP Certified Associate – Utilities with SAP ERP 6.0, 07/21

References

Available upon request.

Accomplishments

  • Quality R&R | Best Consulting Engagement | Infosys Limited | April 2024
  • EASSAP Rise Award | Infosys Limited | August 2021
  • ACE Award | Accenture Limited | August 2019
  • The Maestro Award | Accenture Limited | August 2018

References

References available upon request.

Timeline

SAP IS-U Billing Lead Consultant (Onshore)

Infosys Limited
04.2020 - Current

SAP IS-U Billing Consultant

Accenture Limited
05.2016 - 04.2020

Bachelor of Technology - Electronics & Electrical Engineering

KIIT University

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Soumojit Biswas