SOUMIYA SABU JOHN
Brampton,Canada
Summary
I am an Electronics & Communication, graduate who likes to keep an open mind towards fresh topics and ideas. I like to help people so that they to may be inspired to help others. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
LULU Group
Kerala, India
02.2024 - 08.2024
- Helping customers get a positive experience, responding to customer concerns and queries, and promoting the company's products and services through excellent customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Developed trusting relationships with customers by making personal connections.
IELTS Tutor
International Academy
Kerala, India
09.2023 - 12.2023
- Designing and delivering effective IELTS training programs, conducting regular IETLS practise tests and assessments, organizing interactive and engaging sessions to improve students' English language skills
- Completed day-to-day duties accurately and efficiently.
Education
Graduate Certificate - Information Technology
Algoma University
Brampton, ON10-2025
B. Tech - Electronics & Communication
Mar Baselios College of Engineering and Technology
Thiruvananthapuram, India01.2023
High School - Computer Maths
Sarvodaya Central Vidyalaya
Thiruvananthapuram, India01.2019
Skills
- Java
- Communication skills
- Problem-solving
- Professional demeanor
Accomplishments
- Leadership Role, Library in charge of B. Tech, 2022
- International Scholarship, Received Hamad Alghanim Memorial Scholarship (c/o GULF Consult, Kuwait), 2020
- Leadership Role, House Head, 2016-17
Timeline
Sales Associate
LULU Group
02.2024 - 08.2024
IELTS Tutor
International Academy
09.2023 - 12.2023
Graduate Certificate - Information Technology
Algoma University
B. Tech - Electronics & Communication
Mar Baselios College of Engineering and Technology
High School - Computer Maths
Sarvodaya Central Vidyalaya
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