Muhammad Jamshed
Fredericton,NB
Summary
Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.
Overview
1
1
year of professional experience
Work History
Customer Sales Representative
Verizon Wireless
09.2022 - 07.2023
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders courteously and professionally.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Scored in the top 5% of employees for achieving the lowest cancellation rates.
Education
Bachelor of Science - Mechanical Engineering
University of New Brunswick
Fredericton, NB09.2027
Skills
- Complaint resolution
- Critical Thinking
- Technical Support
- Time Management
- Punctuality
- Multi-tasking
Languages
English
Full Professional
Timeline
Customer Sales Representative
Verizon Wireless
09.2022 - 07.2023
Bachelor of Science - Mechanical Engineering
University of New Brunswick
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