Soufiane Jefali
Calgary,AB
Summary
Driven and customer-focused professional with experience at The Home Depot Inc, excelling in roles requiring heavy lifting and exceptional customer service. Demonstrated ability to foster customer loyalty, streamline processes for efficiency, and maintain high cleanliness standards. Proven track record in enhancing safety, reducing wait times, and contributing to sales targets through technical aptitude and stress tolerance. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lot Associate
The Home Depot Inc
04.2024 - Current
- Established strong relationships with regular customers, fostering loyalty and repeat business.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Performed tasks and errands in store to support supervisor.
- Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.
- Efficiently handled high-volume periods by multitasking effectively under pressure.
- Maintained a clean, organized lot area to enhance safety and efficiency.
Cashier
The Home Depot Inc
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Diploma - Civil Engineering Technology
Southern Alberta Institute Of Technology
Calgary, AB04-2025
Skills
- Heavy Lifting
- Customer Service
- Customer Assistance
- Patience and Empathy
- Technical aptitude
- Cleanliness Maintenance
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Accomplishments
.
- Resolved product issue through consumer testing.
Certification
Certified with ProServe, ensuring responsible service and handling of alcoholic beverages in compliance with industry standards and regulations.
Interests
- I like trying new recipes and food trends
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Running
Timeline
Lot Associate
The Home Depot Inc
04.2024 - Current
Cashier
The Home Depot Inc
04.2024 - Current
Diploma - Civil Engineering Technology
Southern Alberta Institute Of Technology
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