Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SOUDEH KEYPOUR

Vancouver,BC

Summary

Proactive and goal-oriented leader with strong management skills in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.


Overview

5
5
years of professional experience

Work History

Retail Sales Associate

United Color of Benetton
08.2022 - 05.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.

Managing Director

Alterativ
10.2019 - 03.2022
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Raised property accuracy and accountability by creating new automated tracking method.

Education

Master of Science - Architecture

University of Tehran
Tehran, Iran
01-2012

Skills

  • Coordinate the flow of information within the team
  • Manage Contracts
  • Upselling and cross selling
  • Answer electronic enquiries
  • Customer service
  • Sales goal achievement
  • Customer needs assessment
  • Product recommendations
  • Brand representation
  • Product promotions

Languages

English
Full Professional

Timeline

Retail Sales Associate

United Color of Benetton
08.2022 - 05.2024

Managing Director

Alterativ
10.2019 - 03.2022

Master of Science - Architecture

University of Tehran

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SOUDEH KEYPOUR