Souad Djama
Gatineau
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Engagement Associate
Accreditation Canada
09.2022 - Current
- Transitioned projects from estimation and pre-construction phases to well-defined project execution plan.
- Enhanced client satisfaction through timely delivery of high-quality project outcomes.
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Facilitated regular team meetings to track progress, address concerns, and maintain focus on key objectives throughout each project''s life cycle.
Administrative Support Officer
Fisheries and Oceans
09.2021 - 09.2022
- Monitored and submitted government documents using tracking system (e.g. MECTS/EKME, GCCMS, GCdocs).
- Delivered exceptional skills in coordinating the handling, tracking, quality control and drafting of correspondence, briefing materials and documents.
- Experienced in analyzing and prioritizing incoming and outgoing documentation and correspondences with Director General Offices, Assistant Deputy Minister Offices and/or Deputy Minister's Office.
Administrative Support Officer
Immigration and Refugee Board
04.2021 - 09.2021
- Performed office operations, managing internal communications, correspondence, record tracking and data analysis
- Set up meetings and appointments for senior management, including gathering materials and providing information to involved parties
- Maintained appointment and event calendars for executives and department heads.
Education
B. Soc. Sc - Sociology & Gender Studies
University of Ottawa
Ottawa, ONSocial Work
La Cité Collégiale
Skills
- Security Clearance - Secret
- Bilingual - BBB/BBB
- Meticulous and organized
- Specialist in Microsoft Word and Excel
- Task management expertise
- Sharepoint Specialist
- Efficient data input
- ATIP
- Project management
- Smartsheet License
Certification
Project Management Foundations Training - 2023
Timeline
Client Engagement Associate
Accreditation Canada
09.2022 - Current
Administrative Support Officer
Fisheries and Oceans
09.2021 - 09.2022
Administrative Support Officer
Immigration and Refugee Board
04.2021 - 09.2021
Social Work
La Cité Collégiale
B. Soc. Sc - Sociology & Gender Studies
University of Ottawa
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