Souad Abdellahassen
Medical Office Assistant
Surrey,BC
Overview
6
6
years of professional experience
4
4
Certification
Work History
Medical Office Assistant
Cambria College
British Columbia, CA
04.2025 - 02.2026
- Assisted patients upon arrival and ensured timely escort to respective rooms for optimal service delivery.
- Acquired proficiency in medical EMR systems, including Myle and MedAccess.
- Facilitated setup of patient paps to ensure comprehensive health assessments.
- Managed the logistics of biopsy arrangements, ensuring timely access for doctors and patients.
- Conducted measurements of toddlers and infants' body length, head circumference, and weight for medical assessments.
- Conducted urine tests for pregnant patients and those with UTIs, ensuring accurate analysis of leukocytes, nitrate, protein, pH, glucose, and blood levels.
- Conducted drivers' medical tests for patients with precision and documented results in demographic records.
- Maintained strict adherence to patient confidentiality standards to protect sensitive information.
Front Desk Clerk/Head Cashier
Sallys Liquor Store
British Columbia, CA
05.2021 - 12.2023
- Managed front desk operations, ensuring efficient customer service and smooth transactions.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized inventory records, facilitating stock management and replenishment.
- Insured the Sanitation and cleanliness off the liquor store.
- Insuring I upsell spirits and liqueurs for customers.
Server
The Hub Resturant
British Columbia
02.2021 - 09.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables efficiently, maintaining attention to detail and guest satisfaction.
- Trained new servers on menu offerings, service protocols, and operational procedures.
Server/Food Expeditor
Chau Veggie Express
British Columbia, CA
01.2020 - 12.2020
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu explanations and made tailored recommendations to guests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Taking cash and debit transactions.
Education
Medical Office Assistant
Cambria College
British Columbia, CA02-2026
High School Diploma -
Frank Hurt Secondary High School
British Columbia, CA05-2019
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Medical reception
- Data entry
- Medical terminology
- Positive attitude
- Office administration
- Managing patient records
- Phone and email etiquette
- Patient care
Languages
English
Native or Bilingual
Amharic
Professional Working
Oromic
Full Professional
French
Limited Working
Arabic
Elementary
Certification
- WHIMIS Certification
- First Aid Certification
- Medical Office Assistant Diploma Certification
Timeline
Medical Office Assistant
Cambria College
04.2025 - 02.2026
Front Desk Clerk/Head Cashier
Sallys Liquor Store
05.2021 - 12.2023
Server
The Hub Resturant
02.2021 - 09.2021
Server/Food Expeditor
Chau Veggie Express
01.2020 - 12.2020
Medical Office Assistant
Cambria College
High School Diploma -
Frank Hurt Secondary High School