Sosina Mamo
Burnaby,BC
Summary
Dynamic and adaptable professional with a proven track record at McDonald's, excelling in team leadership and conflict resolution. Known for fostering collaboration and enhancing team performance through effective coaching. Strong attention to detail and exceptional communication skills drive success in fast-paced environments. Committed to delivering outstanding customer service and continuous improvement.
Overview
11
11
years of professional experience
Work History
Afro-hair Braiding.
Self Employed Services
03.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Addis LMAT
Tariku Tesfa
12.2014 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Team Leader
McDonald's
12.2013 - 01.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Medical Office Assistant
Sundance College
Unit G, 128 - 28 Street, SE, Calgary, Alberta T2A6Vancouver Technical Secondary
Vancouver, BC06.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Abilities
- Excellent communication
- Calm under pressure
- Organization and time management
- Abilities
- Abilities
Languages
English
Full Professional
Amharic
Native or Bilingual
Timeline
Afro-hair Braiding.
Self Employed Services
03.2016 - Current
Addis LMAT
Tariku Tesfa
12.2014 - 03.2024
Team Leader
McDonald's
12.2013 - 01.2017
Medical Office Assistant
Sundance College
Vancouver Technical Secondary
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