Hi, I’m
Sorour Mehrabi Mahani
North Vancouver,British Columbia
Summary
Energetic, motivated and creative sales and marketing professional with history of success creating a compelling brand identity, advertising and communications materials that capture the attention of targeted audiences through print, web, and social media. Very resourceful individual great in multitasking and an effective problem solver. Comfortable collaborating in team environments. Recognized for Positive attitude and ability to think fast.
Overview
9
years of professional experience
2
Languages
Work History
Lions Digital SolutionsVancouver , BC
Sales and Marketing Representative
01.2023 - Current
Job overview
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built local sales and marketing plan for each targeted district within defined territory.
- Recorded customer feedback and sales data to improve sales and customer experience.
- Attained $60000 in sales targets on monthly basis.
- Tracked and reported on marketing campaign responses.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
Urban Barn- Park RoyalWest Vancouver, BC
Design and Sales Supervisor - Shift Leader
04.2022 - Current
Job overview
- Created minimum of 8 price quotes per week and maintained conversion rate of 70
- Successfully established client list of 50+ customers by applying clienteling techniques and creating personalized experience for each customer.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Submitted reports to senior management to aid in business decision-making and planning.
- Mentored new sales associates to contribute to store's positive culture.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Consulted on design of model homes for furniture placement based on layout and lighting.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted market research to understand trends and customer preferences.
- Created detailed sales presentations to communicate product features and market data.
- Promoted company design services and developed marketing materials.
- Retained consistent client base by conducting market research to develop brand strategy.
- Handled communication with clients by answering telephone calls and responding to emails and official letters.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Urban Barn - Park Royal West Vancouver, BC
Design and Sales Consultant
10.2021 - 04.2022
Job overview
- Continuously achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Boosted sales revenue by skillfully promoting diverse service options.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Prepared product and layout documents implementing diverse design concepts
Variteh Furniture GalleryKerman, Iran
Sales and Marketing Manager
05.2017 - 06.2019
Job overview
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Analyzed sales and marketing data for improved strategies.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Variteh Furniture Gallery
Assistant Sales and Marketing Manager
04.2015 - 10.2016
Job overview
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Tracked and reported on marketing campaign responses.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Liaised with manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Followed through with client requests to resolve problems.
- Documented customer interactions using SalesForce to capture data in processing system.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Variteh Furniture GalleryKerman, Iran
Sales and Marketing Representative
12.2014 - 04.2015
Job overview
- Identified and developed key operations and influencer relationships within targeted districts.
- Completed media training for live interviews and other public-facing communication.
- Built local sales and marketing plan for each targeted district within defined territory.
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
- Collaborated with sales and marketing teams to coordinate promotional activities.
- Examined needs, wants and spending patterns of target audience.
Education
Hossein Rezaie Private CoursesTehran, Iran
Certificate from Interior Design And Staging Course
Bahonar University of Kerman Kerman, Iran
Bachelor of Arts from English Translation
Dorna Vaziri CoursesTehran Iran
Certificate from Interior Design And Staging Course
Skills
Multitasking abilities
Interpersonal communication skills
Team leadership and coaching
Sales expertise
Strategic sales knowledge
Microsoft office proficiency
Adobe Illustrator software proficiency
Adobe photoshop software proficiency
B2B sales (SaaS)
Decision-Making
Google Workspace
Teamwork and Collaboration
Dependable and Responsible
Timeline
Sales and Marketing Representative
Lions Digital Solutions
01.2023 - Current
Design and Sales Supervisor - Shift Leader
Urban Barn- Park Royal
04.2022 - Current
Design and Sales Consultant
Urban Barn - Park Royal
10.2021 - 04.2022
Sales and Marketing Manager
Variteh Furniture Gallery
05.2017 - 06.2019
Assistant Sales and Marketing Manager
Variteh Furniture Gallery
04.2015 - 10.2016
Sales and Marketing Representative
Variteh Furniture Gallery
12.2014 - 04.2015
Hossein Rezaie Private Courses
Certificate from Interior Design And Staging Course
04.2015
Bahonar University of Kerman
Bachelor of Arts from English Translation
09.2010
Dorna Vaziri Courses
Certificate from Interior Design And Staging Course
11.2016