Sorina-Madalina Duca
Surrey,BC
Summary
Organized and efficient administrative professional with expertise in data entry, scheduling, and customer communication. Customer-focused professional with 4 years of experience in sales and customer support. Skilled in handling inquiries and resolving issues.
Overview
5
5
years of professional experience
Work History
Cashier
Gianis Impex SRL
03.2023 - 04.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Improved efficiency, organized checkout area for optimal workflow.
Order Processing Operator
Tatiana Golub SRL
06.2021 - 01.2023
- Assisted in training new operators, sharing knowledge of equipment operation and best practices.
- Informing customers over the phone about promotions
- Receiving and confirming orders from the website
Cashier
Tarol-DD
07.2019 - 06.2022
- Operated cash register for cash, check, and credit card transactions.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
NATIONAL TRADE COLLEGE OF ASEM
Chisinau, Republic Of Moldova07-2019
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Staff training
- Adaptability
- Attention to detail
- Teamwork
Languages
English
Limited Working
Russian
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Cashier
Gianis Impex SRL
03.2023 - 04.2024
Order Processing Operator
Tatiana Golub SRL
06.2021 - 01.2023
Cashier
Tarol-DD
07.2019 - 06.2022
High School Diploma -
NATIONAL TRADE COLLEGE OF ASEM
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