Sorin Shaffer
Stettler,AB
Summary
Skilled trainer at McDonald's/Manca Food Services Ltd., adept in customer service and workplace safety. Excelled in elevating team performance through comprehensive training and critical thinking. Achieved notable improvements in service quality and efficiency, embodying a commitment to excellence and fostering a culture of continuous learning and development.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's/Manca Food Services Ltd.
05.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree -
William E Hay Composite High School
Stettler, ABSkills
- Customer Service
- Employee Training
- Team Leadership
- Workplace Safety
- Critical Thinking
- Job Skill Building
- Complaint resolution
Languages
English
Timeline
Crew Trainer
McDonald's/Manca Food Services Ltd.
05.2021 - Current
No Degree -
William E Hay Composite High School
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