Sorena Raeisi

• Collaborate with business leaders to elicit and define comprehensive business requirements for Underwriting application platform ISI Enterprise, ensuring alignment with organizational goals and objectives.
• Identify shortfalls and roadblocks in processes, facilitating discussions to develop actionable solutions that drive efficiency and effectiveness.
• Act as a liaison between the development team, product managers, and QA specialists, ensuring that project requirements are clearly understood and met by all stakeholders.
• Plan and manage release documentation and testing processes for monthly software releases, ensuring thorough preparation and adherence to timelines.
• Analyze project outcomes and feedback to inform continuous improvement efforts, contributing to the overall success of the product lifecycle.

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Improved business processes by analyzing current practices and recommending optimization strategies.

• Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
• Collaborated with cross-functional teams to optimize workflows and drive process improvements.
• Evaluated software solutions, participating in vendor selection processes to choose systems that best aligned with company needs.
• Implemented quality control measures, ensuring the accuracy and integrity of data used in critical business decisions.