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Associate Principal Engineer

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Over 10 years of experience in customer service, currently serving as a Team Leader at Swissport, Cardiff Airport since 2023. Progressed from Passenger Service Agent to Team Leader, demonstrating strong leadership and operational skills. Expertise in decision-making, achieving targets, and implementing changes to enhance team performance. Proven ability to train and organize teams effectively while managing reports and workflows.

Accomplished professional with extensive expertise in aircraft handling and cargo loading operations, leveraging advanced skills in MS Office, ALTEA Departure Control System, and various load and trim systems including Pegasus and Indigo. Demonstrates exceptional problem-solving abilities and a strong commitment to flight safety awareness, ensuring optimal weight and balance calculations for efficient load management. Adept at team building and utilising airline-specific software such as SABRE and Skyport to enhance operational efficiency. Career goals include advancing within the aviation industry to further develop skills in load management and flight safety protocols.

Professional with strong experience in warehouse operations, prepared to optimize logistics and inventory management. Proven track record of fostering team collaboration and adapting to changing needs to achieve results. Skilled in inventory control, order fulfillment, and efficient use of warehouse management systems. Reliable and solution-focused, with commitment to enhancing operational performance and productivity.

Friendly and approachable, bringing excellent interpersonal and communication abilities. Proficiency in managing customer inquiries and issues. Committed to enhancing customer experiences and contributing to smooth airport operations.

Well organized, diligent university student studying economics at McGill university. I have nearly five years of experience in customer service oriented positions. I am looking for a part time position that I can work concurrently with my academics.

Possesses versatile skills in project coordination and collaboration. Brings fresh perspective and strong commitment to quality and success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication.


Experienced with sushi preparation and presentation, ensuring dishes are both aesthetic and flavorful. Utilizes knife skills and deep knowledge of ingredient pairing to create memorable dining experiences. Strong understanding of food safety and hygiene, consistently delivering top-quality sushi.

Dynamic case manager with a proven track record at the Salvation Army Shelter, adept at problem-solving and case documentation. Successfully developed personalized service plans, enhancing client outcomes through effective resource coordination. Skilled in time management, fostering progress and resilience among diverse populations while ensuring tailored support strategies.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated and quick-learning professional recognized for a strong work ethic and determination, consistently praised by previous employers and coaches. Committed to honing skills and contributing significantly to team success, with a proven track record developed through three years of college basketball experience. This background has fostered valuable leadership abilities and effective communication skills, essential for collaboration in any workplace. Authorized to work in the US for any employer, ready to bring enthusiasm and a results-driven mindset to new challenges.

Richard Ngo

Overview

Work History

Aircraft Fueler

Ramp Agent

Warehouse Supervisor

Cashier

Warehouse Associate

Cashier and Store Clerk

Education

High School Diploma -

Diplôme D'études Collégiales - Sciences Humaines

Skills

Timeline

Aircraft Fueler

Ramp Agent

Warehouse Supervisor

Cashier

Warehouse Associate

Cashier and Store Clerk

Diplôme D'études Collégiales - Sciences Humaines

High School Diploma -

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