Sora Suzuki
Vancouver,British Columbia
Summary
Highly knowledgeable Zone Manager recognized for increased sales volume of commodities, gold-standard service and excellent communication to maximize profit margin. Successfully handles staffing, training and development of team of sales specialists in my shop.
A proven track record of developing specialists in the culinary staff and service team, completing a team that is able to cope even during busy periods.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ramen shop as a time-zone manager
Yamaokaya
Mito
03.2021 - 06.2024
- Managed staff
schedules and ensured efficient shift coverage.
- Customer service
provided exceptional customer service, handling complaints and resolving issues.
Accommodation Industry in General
Hoshino Resort
Hokuto
11.2023 - 01.2024
- Ensured cleanliness and comfort in guest accommodations.
- Assisted in luxury restaurant operations during evening shifts.
Counselor
Free Bird Institute
Nadi
09.2022 - 02.2023
- Provided guidance and support to international students, ensuring a fulfilling experience.
Education
BBA - Business Management
Asia Pacific University
Kuala LumpurSkills
- Account Management
- Operations Management
- Sales Team Leadership
- Business strategy
Visa circumstances
- Woking Holiday Visa (18 August 2024-17 August 2025)
Availability
- Flexible (weekdays and weekend)
- having Service It Right
Certification
- Driving license
Languages
Japanese
First Language
English
Advanced (C1)
C1
Affiliations
Interested in career education in Japan, I worked for a year from 2019 with a non-profit organization that provides career education for high school students to help young students thinking independently about their own future visions, including event planning, career counseling and personality development.
Timeline
Accommodation Industry in General
Hoshino Resort
11.2023 - 01.2024
Counselor
Free Bird Institute
09.2022 - 02.2023
Ramen shop as a time-zone manager
Yamaokaya
03.2021 - 06.2024
BBA - Business Management
Asia Pacific University
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