Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sopuruchi Anyanonu

Sopuruchi Anyanonu

Mississauga,ON

Summary

POSITION FLIGHT ATTENDANT A dependable and energetic individual seeking a Flight Attendant position polished to boost the level of passenger satisfaction through exceptional customer service and demonstration of safety and comfort protocols. CPR-certified and a purple Restricted Area Identity Card ( RAIC ) holder HIGHLIGHTS OF QUALIFICATIONS Extensive knowledge of the hospitality industry A supportive team worker, quick to learn, and easily adapts to new environments. Have the physical requirements to complete the job duties. Exceptional attention to detail, hence handling emergence effectively.

Overview

1
1
year of professional experience

Work History

Passenger Service Agent

Dnata Aviation
Mississauga, ON
01.2023 - Current
  • Meet, and welcome passengers and key their information into a device for boarding
  • Assist passengers before and after the flight
  • Meeting the needs and safety requirements of passengers at the airport
  • Assist passengers with special needs
  • Customer Service Skills
  • Provided appropriate assistance to clients, guests, and visitors in an expedient manner
  • Ensured regular keeping and maintenance of the communication book
  • Completed incident reports
  • Daily activity reports and other written documents
  • Problem-solved, and followed through with customer inquiries via fax, phone, and email.

Flight Attendant

Air
01.2023
  • Demonstrated safety equipment and procedures to meet Transport Canada guidelines.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Greeted passengers to assist in finding seating assignments and properly stowing items in overhead or under-seat storage.
  • Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
  • Restocked and organized food, beverage and passenger items inventory.
  • Offered answers to passengers' questions and resolved issues that arose during flights.

Passenger Service Agent

Menzies
Mississauga, ON
01.2019
  • Worked with personnel in the gate area by verifying passenger documents before boarding the aircraft.
  • Greeted passengers and provided boarding instructions.
  • Boarded passengers, closed aircraft doors, and pulled jet bridge to prepare for departure.
  • Collected baggage charges and accepted baggage for check-in.
  • Kept passengers informed by announcing important information about itineraries, flights, and luggage.

Passenger Service Agent

Swissport
Mississauga, ON
01.2018
  • Recruited, trained and guided team members to offer every passenger top-notch service and support.
  • Assessed passengers' needs and abilities to deploy correct mobility equipment.
  • Interpreted identification labels and tags to properly route baggage and cargo.
  • Liaised with ramp agents to load and unload wheelchairs, strollers and gate-checked bags.
  • Pushed wheelchairs with passengers through terminal and gate areas to ease transport.

Education

High School Diploma -

University of Toronto
Toronto, ON
02.2015

Accounting

CID College

Skills

  • Pre-Boarding Checking
  • Boarding Support
  • Check-In Procedures
  • Checking in Passengers

Languages

  • Speak the English language, Russian language, Igbo language, and Pidgin English language, the elementary level in Spanish and improve the French language.

    • Timeline

    Passenger Service Agent

    Dnata Aviation
    01.2023 - Current

    Flight Attendant

    Air
    01.2023

    Passenger Service Agent

    Menzies
    01.2019

    Passenger Service Agent

    Swissport
    01.2018

    High School Diploma -

    University of Toronto

    Accounting

    CID College

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