Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Twolan

Windsor ,ON

Summary

In high school, I did a co-op at The Women's House Serving Bruce and Grey, where I learned the importance of kindness and thoughtfulness- the women's shelter helped to contribute to how I want to leave a mark on the world. After being there for my winter semester i made many connections and applied that to a program/club i created at my highschool in grade 12, i made the club with the importance of spreading the word of human trafficking and getting information out and more importantly making a safe space for girls to share and create healthy friendship. I was able to have a partnership with Katie Barker, a Youth Sexual Assault and Human Trafficking outreach counsellor who took me to events and helped me connect with higher-ups in the school board. Through this, I also had the honor to win a high school award called the Canadian Federation of University Women

Overview

3
3
years of professional experience

Work History

Tour Guide

Kincardine Yacht Club
Kincardine, ON, Ontario
06.2024 - 09.2024
  • Provided exceptional customer service to visitors of all ages, enhancing their experience through engaging tours.
  • Effectively resolved visitor inquiries and issues, demonstrating strong problem-solving skills.
  • Adapted to changing schedules and demands, showcasing flexibility and adaptability.
  • Collaborated with team members to ensure smooth operations and a positive visitor experience.

Sales Associate

M&M
Kincardine, Ontario
09.2021 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cleaner

Kincardine Veterinary Clinic
Kincardine, Ontario
09.2022 - 01.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to protocols.
  • Maintained a clean and sanitary environment, adhering to strict hygiene standards.
  • Demonstrated responsibility and reliability in completing assigned tasks.
  • Effectively managed time to ensure timely completion of cleaning duties.

Education

Undergrad - Criminal Justice

Univeristy of Windsor
Windsor, ON
04-2028

High School Diploma -

Kincardine District School Board
Kincardine, ON
06-2024

Skills

  • Customer Service
  • Teamwork
  • Problem Solving
  • Time Management
  • Adaptability
  • Emotional Intelligence
  • Responsibility
  • Cleanliness
  • Community Engagement
  • Leadership
  • comunication

Timeline

Tour Guide

Kincardine Yacht Club
06.2024 - 09.2024

Cleaner

Kincardine Veterinary Clinic
09.2022 - 01.2023

Sales Associate

M&M
09.2021 - 10.2023

Undergrad - Criminal Justice

Univeristy of Windsor

High School Diploma -

Kincardine District School Board

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Sophie Twolan