SOPHIE STEVENSON
Okotoks
Summary
Dedicated and driven 24-year-old professional currently employed as a fulltime photographer, seeking job opportunities in Okotoks. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Brand Ambassador
El Tecquileno
06.2022 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
Photographer
Self Employed
10.2019 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Created a detailed and professional contract agreement between myself and clients.
Sales Manager
Michael Kors
10.2021 - 01.2023
- Developed personal sales techniques and assisted in the development of associates' sales techniques to maximize sales.
- Utilized elevated levels of sales and service to maximize sales performance.
- Demonstrated an in-depth knowledge of the merchandise, the brand, and clientele all while being a strong motivational team leader.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Opened and closed the business as a key holder, counted tills both opening and closing shifts.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Created schedules, managed payroll, ensured all employees were paid on time and in correct amounts, attended weekly meetings with corporate leaders to discuss sales plans.
- Ensured all sales related policies and procedures were maintained and understood by employees.
- Maintained shipping, inventory, and store analytics and statistics in a detailed and organized manor.
- Handled unhappy customers in a professional and unbiased approach.
- Completed Ontario Health and Safety training and trained staff on the knowledge acquired from the course.
- Supervised the sales floor, employees and ensured safety orientations were scheduled and properly executed.
Server
Earls Restaurants
02.2019 - 07.2020
- Verified customers identification to ensure that they meet the minimum age requirements for alcohol consumption.
- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and cleaning up after guests.
- Intelligently made recommendations based on customers unique needs and preferences, including upselling dishes and drinks for higher bill averages.
- Memorized the food and drink menus to make recommendations for guests.
- Served in a fast-paced environment and often worked over time.
- Learned the POS system.
- Hosted and served parties, and large events alone.
- Handled cash, credit cards, and completed a cash-out after each shift.
- Opened and closed restaurant.
- Received recognition for high bill averages and positive attitude.
Server
The Canadian Brewhouse
03.2017 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Deli Clerk
Sobeys
09.2014 - 05.2018
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized work station including the ovens and coolers.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Education
High School Diploma -
Foothills Composite Highschool
Okotoks, AB05-2018
Skills
- Reliable
- Hardworking
- Professional
- Exemplary communication skills
- Adaptability
- Exceptional listening skills
- Strong organization skills
- Creative thinking
- Attention to detail
- Professional sales skills
- Highly motivated
- Strong leader
- Patience
- Understanding
- Quick thinking
- Positive attitude
- Excellent problem solver
- Personal sales skills
- Charismatic sales skills
- Computer skills
- Documentation and recordkeeping
Certification
- Babysitting Certification, 04/01/14
- Occupational Health and Safety, 01/01/22
- ProServe, 07/01/23
Languages
English
Native or Bilingual
Timeline
Brand Ambassador
El Tecquileno
06.2022 - Current
Sales Manager
Michael Kors
10.2021 - 01.2023
Photographer
Self Employed
10.2019 - Current
Server
Earls Restaurants
02.2019 - 07.2020
Server
The Canadian Brewhouse
03.2017 - 04.2019
Deli Clerk
Sobeys
09.2014 - 05.2018
High School Diploma -
Foothills Composite Highschool
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