Sophie St.Amour
Edmonton,Canada
Summary
Dynamic and detail-oriented professional with experience at Rendez Vous RV Park & Storage, excelling in clear communication and conflict resolution. Proven ability to enhance operational efficiency and foster positive guest experiences. Adaptable team player with a strong focus on organization and empathy, dedicated to achieving team objectives and delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Rendez Vous RV Park & Storage
Edmonton, AB
06.2024 - 07.2024
- Managed check-in and check-out processes efficiently for all visitors.
- Coordinated reservations and ensured accurate record-keeping of guest stays, improving operational efficiency.
- Answered phone calls and responded to inquiries about services offered.
- Delivered prompt and professional responses to inquiries via phone and email, fostering positive guest experiences.
- Handled cash transactions and processed payments for site rentals.
- Developed and organized digital and physical filing systems for records and correspondence, enhancing accessibility and retrieval.
Volunteer
Callingwood School Book Fair
01.2023 - 01.2024
- Coordinated organization of books and materials for annual book fair, enhancing event preparation.
- Oversaw cash register operations during transactions and sales activities, ensuring accurate financial handling.
- Executed tasks as directed by supervisor, contributing to team objectives.
Generic Hamper Starter
Edmonton Food Bank
Edmonton, AB
01.2020 - 02.2020
- Prepared starter kits, forming foundation for each food hamper leaving Food Bank
- Selected and arranged non-perishable food items in boxes for efficient packing
- Stacked and moved boxes onto pallet, facilitating completion of additional food orders
Babysitter
Neighbours
Edmonton, AB
01.2019 - 06.2019
- Monitored activities closely to ensure a safe environment for children.
- Read a variety of books to children, fostering a love for storytelling and enhancing literacy skills.
- Assisted with homework and school projects.
- Communicated effectively with parents about daily activities.
- Organized items and tidied up common spaces to maintain cleanliness and create a welcoming environment.
Education
Highschool Diploma - Edmonton, AB
Jasper Place High School
Edmonton, AB06-2024
Diploma - Library Information And Technology
Grant MacEwan University
Edmonton, AB03-2026
Skills
- Attention to detail
- Clear communication
- Listening skills
- Team collaboration
- Empathy and patience
- Adaptability and dependability
- Conflict resolution
Accomplishments
- Bronze Medal Junior Girls Basketball, 2018
- French Award, 2018
- Intermediate Fashion Studies Award, 2024
Extracurricular Activities
S. Bruce Smith Junior Basketball Team, 2018
S. Bruce Smith Junior Basketball Team, 2019
Timeline
Front Desk Receptionist
Rendez Vous RV Park & Storage
06.2024 - 07.2024
Volunteer
Callingwood School Book Fair
01.2023 - 01.2024
Generic Hamper Starter
Edmonton Food Bank
01.2020 - 02.2020
Babysitter
Neighbours
01.2019 - 06.2019
Highschool Diploma - Edmonton, AB
Jasper Place High School
Diploma - Library Information And Technology
Grant MacEwan University