Sophie Robitaille
Ottawa,Ontario
Summary
Key Account Manager with 22 years of experience in the pharmaceutical and biologics sectors, including 7 years in the Federal Government of Canada. Proven track record in enhancing patient outcomes through strategic partnerships with healthcare professionals and stakeholders. Expertise includes creating brand awareness, analyzing data and implementing projects to positively impact organizational goals. Recognized for leadership abilities and commitment to team development and collaboration across all levels.
Overview
30
30
years of professional experience
Work History
Key Account Manager, Neurology
Lundbeck Canada Inc.
Eastern Ontario, Outaouais
01.2022 - Current
- - Consistent top performer with strong sales and market-share growth (107% sales vs. quota YTD; 23,7% NBRx market share vs. 11.4% national).
- - Develop and execute territory business plans; align commercial activities with national strategy.
- - Collaborate with Patient Support Program, Marketing, Medical and Market Access to maximize uptake.
- - Build and maintain relationships with KOLs and key stakeholders; lead trainings and special projects.
- - National Business Assistant (2023–2024); Marketing Champion; Mentor.
Therapeutic Specialist, Oncology
Astellas Canada
Eastern & Northern Ontario
01.2022 - 2022
- Achieved 35% R3M sales growth and 108% quota attainment through strategic territory planning.
- Executed cross-functional initiatives with Marketing, Medical, Market Access, and PSP to enhance collaboration.
- Proposed and supported development of innovative onboarding platform for new representatives.
Specialty Representative, Neurology
Lundbeck Canada Inc.
Ontario East, Outaouais
01.2021 - 01.2022
- - Prepared market for launch of new aCGRP therapy (Vyepti); delivered KPIs and managed stakeholder networks.
- - PSP Champion.
Key Account Manager
Paladin Labs Inc.
Ontario East, Outaouais, Laurentians, NL, Eastern QC, NS
01.2017 - 01.2021
- - Top performer across multiple product launches and indications; secured hospital formulary additions.
- - Led sales/training initiatives and special projects; represented company at national/international conferences.
Specialty Sales Representative
Paladin Labs Inc.
Montreal region
01.2016 - 01.2017
- - Achieved sustained sales growth; developed tools and programs for plastic surgery clinics (Xiaflex).
- - Executed CME events and mentored peers.
Contractual Sales Representative
GSK Canada Inc.
Montérégie East
01.2015 - 01.2016
- - Drove territory growth, supported product launches, and developed collaborative programs with respiratory therapists.
Contractual Hybrid Sales Rep – Women’s Health
Impres Pharma / Teva
01.2015 - 01.2016
- - Consistent sales growth; represented company at national medical congresses; received merit award.
Director, Business Development
Prophagia Inc.
Montreal
01.2012 - 01.2013
- - Designed and implemented business restructuring to expand professional partnerships.
Program Assistant & Community Coordinator
Canadian Embassy, Rabat
01.2009 - 01.2011
- - Supported mission administration and provided assistance to Canadian diplomats and expatriates.
- Part-time
Sales Representative
AstraZeneca Canada
Outaouais
01.2002 - 01.2008
- - Promoted multiple products and executed territory action plans.
Hybrid Territory Representative
Fournier Pharma
Outaouais/Abitibi
01.1999 - 01.2002
- Developed strong relationships with healthcare providers to promote pharmaceutical products.
- Conducted in-depth product presentations to educate clients on benefits and usage.
- Managed territory sales activities to ensure consistent product visibility and availability.
- Developed and implemented sales strategies to increase territory revenue.
Senior Analyst, Missing Children’s Registry
Royal Canadian Mounted Police
Ottawa
01.1996 - 01.1999
- - Conducted research, maintained analytical databases, and produced materials for law enforcement and public audiences.
Education
Bachelor of Arts - Law
University of Montreal
Montreal, QC01.1993
Bachelor of Arts - Political Science
University of Ottawa
Ottawa, ON01.1992
Skills
- Strategic account management
- Territory planning
- Stakeholder engagement
- Business strategy
- Strategic thinking
- Team leadership
- Problem solving
- Business development
- Client relationship building
- Account strategy
- Key account management
- Adaptability and flexibility
- Teamwork
- Strategic planning
- Interpersonal skills
- Analytical skills
- Territory management
PROFESSIONAL DEVELOPMENT
- - CCPE: Basic Accreditation (2003); Emotional Intelligence (2019); Communicating the Value of Innovative Medicines & Vaccines (2021)
- - The Brooks Group: Key Account Management Competencies Development Program (2020)
ADDITIONAL
- Artist; volunteer experience in Rabat, Morocco; interests: travel, history, literature
Languages
French
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Key Account Manager, Neurology
Lundbeck Canada Inc.
01.2022 - Current
Therapeutic Specialist, Oncology
Astellas Canada
01.2022 - 2022
Specialty Representative, Neurology
Lundbeck Canada Inc.
01.2021 - 01.2022
Key Account Manager
Paladin Labs Inc.
01.2017 - 01.2021
Specialty Sales Representative
Paladin Labs Inc.
01.2016 - 01.2017
Contractual Sales Representative
GSK Canada Inc.
01.2015 - 01.2016
Contractual Hybrid Sales Rep – Women’s Health
Impres Pharma / Teva
01.2015 - 01.2016
Director, Business Development
Prophagia Inc.
01.2012 - 01.2013
Program Assistant & Community Coordinator
Canadian Embassy, Rabat
01.2009 - 01.2011
Sales Representative
AstraZeneca Canada
01.2002 - 01.2008
Hybrid Territory Representative
Fournier Pharma
01.1999 - 01.2002
Senior Analyst, Missing Children’s Registry
Royal Canadian Mounted Police
01.1996 - 01.1999
Bachelor of Arts - Law
University of Montreal
Bachelor of Arts - Political Science
University of Ottawa