Proactive individual with expertise in interpersonal relationships and health and safety compliance. Experienced in mentoring peers and managing operational tasks to drive customer satisfaction and community building.
Overview
3
3
years of professional experience
Work History
Resident Assistant
California Baptist University
Riverside, CA
08.2024 - 04.2026
Facilitated community-building events to enhance resident engagement and foster a positive living environment.
Provided support to residents by addressing concerns, resolving conflicts, and promoting a safe atmosphere.
Responded to room transfers, incident reports, and maintenance requests.
Maintained compliance with university policies while ensuring adherence to safety regulations within residence halls.
Mentored new Resident Assistants by sharing best practices for effective communication and conflict resolution strategies.
Sales Associate
Yogurtland
Yorba Linda, CA
04.2023 - 08.2025
Assisted customers by suggesting recommendations
Operated point-of-sale systems efficiently, ensuring accurate transactions.
Maintained cleanliness and organization of store.
Trained new staff on operational procedures and customer service standards.
Administrative Assistant
California Baptist University
Riverside, CA
02.2023 - 04.2025
Managed daily office operations, ensuring smooth workflow and efficient communication on the flight line.
Developed and maintained electronic filing systems, improving document retrieval efficiency.
Assisted in budget tracking and expense reporting, ensuring compliance with university policies and regulations.
Education
Bachelor of Science - Aviation Science
Califorina Baptist University
Riverside
04-2026
Skills
Time management
Team player
Interpersonal relationships
Emergency response
Documentation and reporting
Health and safety compliance
Resolution-oriented
Accomplishments
Completed private pilot's license with added instrument rating.