Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophie Ladouceur

Gatineau

Summary

Quickly memorized plant stock and care information ahead of schedule, allowing for confident and accurate assistance to both customers and team members. Frequently complimented by coworkers for clear, friendly customer service and ability to stay calm under pressure. Demonstrated physical endurance and commitment by lifting and positioning nearly 90 large palm plants on my own in a single day during peak season, contributing significantly to team productivity.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nesbitts Greenhouse
03.2025 - 05.2025
  • Supported daily greenhouse operations such as transplanting, pruning and watering as needed.
  • Assisted customers by answering basic horticultural questions and providing advice for plant care.
  • Memorized plant stock and care requirements to provide accurate information and recommendations to customers.
  • Handled heavy lifting tasks such as lifting large pots, taking down hanging pots and pushing carts of potted plants.
  • Maintained a clean and organized employee space, regularly faced potted plants and created new displays between customer service.

Cashier

Giant Tiger
08.2022 - 11.2022
  • Processed customer transactions efficiently, ensuring accuracy in cash handling.
  • Collaborated with team members to manage high-volume periods effectively, ensuring timely purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness.

Education

Highschool Diploma -

D’Arcy McGee Highschool
Gatineau, QC
06.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Client service
  • Product sales
  • Customer needs assessment
  • Merchandise display
  • Product recommendations

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Sales Associate

Nesbitts Greenhouse
03.2025 - 05.2025

Cashier

Giant Tiger
08.2022 - 11.2022

Highschool Diploma -

D’Arcy McGee Highschool

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Sophie Ladouceur