Sophie Kirk
Sherwood Park,AB
Summary
Communicate effectively with the public and other staff Friendly and personable Professional Punctual and reliable Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Mentor
Big Brother Big Sister
sherwood park, AB
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Hostess
Boston Pizza
02.2022 - Current
- Greet customers warmly
- Perform opening and closing activities
- Attend to seating arrangements for large groups
- Answer customers' questions regarding menu items and preparation methods
- Keep all checkout work stations clean, tidy, and uncluttered
- Package and accept payment for takeout orders
- Valued member of a team environment
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Sales Associate
Quark’s
11.2022 - 12.2022
- Employment Type: Seasonal
- Efficiently assisted customers with purchases
- Provided excellent customer service, and maintained a professional, polite manner
- Stocked, cleaned and kept the work-station and product displays neat and organized
- Worked cash and completed end of shift reports
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
Education
Grade 12 Student
Salisbury Composite High School
Sherwood Park06.2024
Skills
- First aid knowledge
- Ability to work with minimal supervision and display initiative in a team environment, while responding to direction and feedback from supervisors
- Ability to take direction
- Server Support
- Order Accuracy
- Price Memorization
- Stocking and Replenishing
- Cash Handling
- Menu Memorization
- Seating Assignment Preparation
- Dining Area Maintenance
- Food Preparation and Safety
Dates - Extracurricular
- 06/2022
- 04/2021
References Available
True
Extracurricular Activities
National Lifeguard Award First Aid (SFA) with CPR C and AED
Timeline
Mentor
Big Brother Big Sister
09.2023 - Current
Sales Associate
Quark’s
11.2022 - 12.2022
Hostess
Boston Pizza
02.2022 - Current
Grade 12 Student
Salisbury Composite High School
Similar Profiles
Giancarlo CarlucciGiancarlo Carlucci
Volunteer at Big Brother Big SisterVolunteer at Big Brother Big Sister
Denita AshtonDenita Ashton
Customer Service Representative at Big Brother Big Sister of EHUCustomer Service Representative at Big Brother Big Sister of EHU
Tessa McCuneTessa McCune
Program Generalist at Big Brother Big SisterProgram Generalist at Big Brother Big Sister
Xletzalia VazquezXletzalia Vazquez
Volunteer at Big Brother Big SisterVolunteer at Big Brother Big Sister
Benjamin Gaudet-DykeBenjamin Gaudet-Dyke
Pipefitter at Edmonton ExchangerPipefitter at Edmonton Exchanger