Sophie Holt
Fredericton,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Bluenotes
2024.01 - 2024.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Food Service Team Lead
Maritime Fun Group
2022.05 - 2024.08
- Boosted employee morale by recognizing hard work and rewarding top performers with incentives or promotions.
- Managed daily cash handling procedures, ensuring accuracy in financial transactions.
- Maintained compliance with all local health department regulations through regular inspections and updates on best practices.
- Handled customer complaints professionally and effectively, turning negative experiences into positive outcomes.
- Supervised daily opening and closing tasks, ensuring proper setup and breakdown of the dining area and kitchen equipment.
- Promoted a culture of teamwork, fostering strong communication among staff members for seamless operations.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Sales Associate
Reitmans
2023.01 - 2023.05
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Kitchen Helper
Lazy Days Take-Out
2021.05 - 2021.10
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Bachelor of Arts - Psychology
St. Thomas University
Fredericton, NB05.2028
High School Diploma -
Bluefield High School
Hampshire, PE06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Outgoing Personality
- Relationship Building
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- First Aid Level C Training
- Food Handlers & Safety Course
- IPACC Hand Hygiene Certificate
- Class 5 License
Volunteer Experience
Queen Elizabeth Hospital, Prince Edward Island
Respectfully and calmly resolving problems as needed. Spending time in the emergency department, diagnostic imaging, hemodialsis and information desk. Providing the best care to my abilities with a caring attitude.
Town Of Cornwall, Prince Edward Island
Aiding in various holiday events providing fun and safety to all participants with a positive outlook and supportive outlooks.
References
Ellen O'Brein
(902) 314- 6461
ellen_costian@hotmail.com
Stephen Coleman
Sjcoleman@cloud.edu.pe.ca
Mark Jelly
(506) 862-8293
Timeline
Sales Associate
Bluenotes
2024.01 - 2024.08
Sales Associate
Reitmans
2023.01 - 2023.05
Food Service Team Lead
Maritime Fun Group
2022.05 - 2024.08
Kitchen Helper
Lazy Days Take-Out
2021.05 - 2021.10
Bachelor of Arts - Psychology
St. Thomas University
High School Diploma -
Bluefield High School
- First Aid Level C Training
- Food Handlers & Safety Course
- IPACC Hand Hygiene Certificate
- Class 5 License
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