Summary
Overview
Work History
Education
Skills
City
Street
References
Languages
Timeline
Generic

Sophie Halwachs

St. Andrews,MB

Summary

Personable Office Administrator with years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

4
4
years of professional experience

Work History

Office Administration / Reception

ComputerBlues? Inc
11.2022 - Current
  • Increased overall efficiency with the development and implementation of an effective filing system for documents and records management.
  • Seamlessly managed both inbound and outbound correspondence ensuring timely responses that contributed to excellent client relations.
  • Ensured timely completion of projects by effectively managing workloads and prioritizing tasks for the administrative team.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Streamlined month-end closing process, reducing time needed for completing tasks such as account reconciliations and financial reporting.

Customer Service Representative/Accounts Payable

Reliable Tire Recycling
10.2021 - 11.2022
  • Managing Inventory counts and inputting daily inventory/production reports
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.
  • Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
  • Evaluated financial records to detect errors and discrepancies.
  • Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
  • Registered transactions and data on accounting database to track history and safeguard information.
  • Matched purchase orders with invoices and recorded necessary information.
  • Input financial data and produced reports using SAGE50.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Data Entry Clerk

Arvalet Auto Centre
08.2020 - 09.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Education

High School Diploma -

Oak Park High
Winnipeg, MB
06.2016

Skills

  • Office Administration
  • Document Management
  • Time Management
  • Leadership and supervision
  • Database entry and File Maintenance
  • Telephone reception
  • Scheduling appointments
  • Spreadsheet development

City

MB

Street

St. Andrews

References

Available upon request

Languages

English
Full Professional

Timeline

Office Administration / Reception

ComputerBlues? Inc
11.2022 - Current

Customer Service Representative/Accounts Payable

Reliable Tire Recycling
10.2021 - 11.2022

Data Entry Clerk

Arvalet Auto Centre
08.2020 - 09.2021

High School Diploma -

Oak Park High

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Sophie Halwachs