Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sophie Cayley

ORANGEVILLE,Ontario

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server (Casual)

Chartwell Montgomery Village
ORANGEVILLE, ON
10.2023 - Current
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare the dining area for the next customers.
  • Communicated daily specials to customers.

Hostess

Shoeless Joe's Sports Grill
Orangeville, Ontario
08.2022 - 10.2023
  • Greeted incoming guests to escort them to assigned dining areas and present menus.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Provided menus and answered questions about menu items and specials.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Education

Westside Secondary School
Orangeville, ON
06-2025

Skills

  • Customer service
  • Food safety
  • Team collaboration
  • Patience and empathy
  • High volume dining
  • Effective communication

Certification

  • Smart Serve 2025-06-03

References

References available upon request.

Timeline

Server (Casual)

Chartwell Montgomery Village
10.2023 - Current

Hostess

Shoeless Joe's Sports Grill
08.2022 - 10.2023

Westside Secondary School

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Sophie Cayley