Summary
Overview
Work History
Education
References
Timeline
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Sophie Bobee

Toronto,Canada

Summary

Driven and ambitious second-year Public Policy and Governance student at St. Francis Xavier University with a strong interest in the intersection of law, policy, and social impact. Equipped with sharp analytical skills and a dedication to advocacy, I am preparing to pursue law school and a career focused on advancing meaningful change. A clear communicator and effective problem-solver, I excel in collaborative environments and bring a strategic approach to addressing complex challenges.

Overview

4
4
years of professional experience

Work History

Refund Clerk

City of Toronto
Toronto, Ontario
07.2025 - 08.2025
  • Processed client refunds of up to $100,000 with accuracy and efficiency, ensuring timely resolution of requests.
  • Reconciled accounts by transferring credits across receivables, maintaining clear and balanced client records.
  • Streamlined operations by organizing and managing the refunds unit email and voicemail, prioritizing, and routing customer requests by ward for clerk follow-up.
  • Applied interest adjustments on unresolved inquiries, tracking and monitoring cases through Excel to ensure compliance, and timely updates.

Campaign Coordinator

StFX Student Union
Antigonish, Canada
01.2025 - 05.2025
  • Assisted the Vice President of External Affairs in planning, organizing, and executing on-campus advocacy campaigns.
  • Played a key role in coordinating the 2025 Get Out the Vote Campaign, ensuring effective outreach, and maximizing student voter participation in the April 28, 2025, Federal Election.
  • Conducted research to support campaign strategies, and ensure data-driven decision-making.
  • Strengthened communication skills by tailoring messages to diverse student groups, aligning outreach efforts with their motivations to engage in campus initiatives.

Telefundraiser

VoiceLogic
Toronto, Canada
04.2024 - 09.2024
  • Conducted telefundraising campaigns for various Canadian charities, effectively engaging donors, and promoting fundraising initiatives.
  • Adapted and personalized cases for support to improve donor interaction, and increase campaign success rates.
  • Developed and applied advanced fundraising strategies to connect with diverse donor demographics.
  • Developed advanced communication skills by customizing messages for different donor groups, aligning with their unique motivations to give to specific charities.

Receptionist

Leaside Sports Medicine
Toronto, Canada
07.2023 - 09.2023
  • Filed and maintained records and documents, ensuring their accuracy and confidentiality.
  • Managed multiple phone lines, and answered incoming calls in a timely and efficient manner.
  • Processed payments and issued receipts.
  • Greeted customers in a professional and friendly manner, resulting in increased customer satisfaction.

Ecommerce Associate

Sporting Life
Toronto, Canada
11.2022 - 08.2023
  • Maintained and organized inventory by locating items from around the store and in the warehouse.
  • Packaged orders to ensure they met the criteria before being shipped to the customer.
  • I supported other departments when needed, and maintained a smooth pace throughout my shift.

Hostess Server

Fox & Fiddle
Toronto, Canada
10.2021 - 10.2022
  • Ensured client satisfaction and excellent customer service by greeting guests in a friendly manner, and showing them to their table.
  • Arranged the seating areas to assist and support servers, and help the team stay organized during busy times at the restaurant.
  • Collaborated with the kitchen staff to ensure that orders were fulfilled quickly and accurately.

Education

Bachelor of Arts - Public Policy And Governance

St. Francis Xavier University
Antigonish, Nova Scotia
05-2027

High School Diploma -

Loretto Abbey Catholic Secondary School
Toronto, Ontario
06.2023

References

References available upon request.

Timeline

Refund Clerk

City of Toronto
07.2025 - 08.2025

Campaign Coordinator

StFX Student Union
01.2025 - 05.2025

Telefundraiser

VoiceLogic
04.2024 - 09.2024

Receptionist

Leaside Sports Medicine
07.2023 - 09.2023

Ecommerce Associate

Sporting Life
11.2022 - 08.2023

Hostess Server

Fox & Fiddle
10.2021 - 10.2022

Bachelor of Arts - Public Policy And Governance

St. Francis Xavier University

High School Diploma -

Loretto Abbey Catholic Secondary School

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Sophie Bobee