Sophie Bobee
Toronto,Canada
Summary
Driven and ambitious second-year Public Policy and Governance student at St. Francis Xavier University with a strong interest in the intersection of law, policy, and social impact. Equipped with sharp analytical skills and a dedication to advocacy, I am preparing to pursue law school and a career focused on advancing meaningful change. A clear communicator and effective problem-solver, I excel in collaborative environments and bring a strategic approach to addressing complex challenges.
Overview
4
4
years of professional experience
Work History
Refund Clerk
City of Toronto
Toronto, Ontario
07.2025 - 08.2025
- Processed client refunds of up to $100,000 with accuracy and efficiency, ensuring timely resolution of requests.
- Reconciled accounts by transferring credits across receivables, maintaining clear and balanced client records.
- Streamlined operations by organizing and managing the refunds unit email and voicemail, prioritizing, and routing customer requests by ward for clerk follow-up.
- Applied interest adjustments on unresolved inquiries, tracking and monitoring cases through Excel to ensure compliance, and timely updates.
Campaign Coordinator
StFX Student Union
Antigonish, Canada
01.2025 - 05.2025
- Assisted the Vice President of External Affairs in planning, organizing, and executing on-campus advocacy campaigns.
- Played a key role in coordinating the 2025 Get Out the Vote Campaign, ensuring effective outreach, and maximizing student voter participation in the April 28, 2025, Federal Election.
- Conducted research to support campaign strategies, and ensure data-driven decision-making.
- Strengthened communication skills by tailoring messages to diverse student groups, aligning outreach efforts with their motivations to engage in campus initiatives.
Telefundraiser
VoiceLogic
Toronto, Canada
04.2024 - 09.2024
- Conducted telefundraising campaigns for various Canadian charities, effectively engaging donors, and promoting fundraising initiatives.
- Adapted and personalized cases for support to improve donor interaction, and increase campaign success rates.
- Developed and applied advanced fundraising strategies to connect with diverse donor demographics.
- Developed advanced communication skills by customizing messages for different donor groups, aligning with their unique motivations to give to specific charities.
Receptionist
Leaside Sports Medicine
Toronto, Canada
07.2023 - 09.2023
- Filed and maintained records and documents, ensuring their accuracy and confidentiality.
- Managed multiple phone lines, and answered incoming calls in a timely and efficient manner.
- Processed payments and issued receipts.
- Greeted customers in a professional and friendly manner, resulting in increased customer satisfaction.
Ecommerce Associate
Sporting Life
Toronto, Canada
11.2022 - 08.2023
- Maintained and organized inventory by locating items from around the store and in the warehouse.
- Packaged orders to ensure they met the criteria before being shipped to the customer.
- I supported other departments when needed, and maintained a smooth pace throughout my shift.
Hostess Server
Fox & Fiddle
Toronto, Canada
10.2021 - 10.2022
- Ensured client satisfaction and excellent customer service by greeting guests in a friendly manner, and showing them to their table.
- Arranged the seating areas to assist and support servers, and help the team stay organized during busy times at the restaurant.
- Collaborated with the kitchen staff to ensure that orders were fulfilled quickly and accurately.
Education
Bachelor of Arts - Public Policy And Governance
St. Francis Xavier University
Antigonish, Nova Scotia05-2027
High School Diploma -
Loretto Abbey Catholic Secondary School
Toronto, Ontario06.2023
References
References available upon request.
Timeline
Refund Clerk
City of Toronto
07.2025 - 08.2025
Campaign Coordinator
StFX Student Union
01.2025 - 05.2025
Telefundraiser
VoiceLogic
04.2024 - 09.2024
Receptionist
Leaside Sports Medicine
07.2023 - 09.2023
Ecommerce Associate
Sporting Life
11.2022 - 08.2023
Hostess Server
Fox & Fiddle
10.2021 - 10.2022
Bachelor of Arts - Public Policy And Governance
St. Francis Xavier University
High School Diploma -
Loretto Abbey Catholic Secondary School