Sophie Bernard
Toronto
Summary
High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waterfront Lifeguard
City Of Toronto, Parks And Recreation
06.2023 - 08.2023
- Ensured swimmer safety by vigilantly monitoring waterfront activities and enforcing rules.
- Provided timely assistance to distressed swimmers through quick response and expert rescue techniques.
- Prevented accidents by proactively identifying potential hazards in the water and surrounding areas.
- Educated beachgoers on water safety practices, promoting awareness and reducing the risk of incidents.
- Collaborated with fellow lifeguards to maintain consistent coverage and communication along the waterfront.
Swimming Instructor
Seal Swim School
09.2022 - 05.2023
- Adapted teaching techniques to different learning styles.
- Promoted safe and inclusive environment for club clients and members.
- Developed and implemented lesson plans based on individual student needs.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Organized and taught swimming lessons to children aged 2 to 14 years.
Glass Runner
Gonzos Bar
07.2022 - 09.2022
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Host and Food Runner
White Spot
06.2021 - 06.2022
- Promoted business loyalty by fostering positive customer relationships.
- Delivered pick-up and curbside orders to guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Malvern Collegiate Institute
Toronto, ON06.2024
South Delta Senior Secondary
Tsawwassen, BC2020
Skills
- Highly responsible
- Team player
- Quick learner
- Excellent communication
- Reliable
- First and CPR Instruction
- Private Swim Lessons
- Adaptability and Dependability
Certification
- First Aid/CPR Certified
- NL Certification March 2022
- NL Waterfront Certified September 2023
Timeline
Waterfront Lifeguard
City Of Toronto, Parks And Recreation
06.2023 - 08.2023
Swimming Instructor
Seal Swim School
09.2022 - 05.2023
Glass Runner
Gonzos Bar
07.2022 - 09.2022
Host and Food Runner
White Spot
06.2021 - 06.2022
Malvern Collegiate Institute
South Delta Senior Secondary
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