Sophie Auchterlonie
Halifax,NS
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nova Scotia Liquor Corporation
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Sales Associate
Urban Outfitters
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Server
Cousins Restaurant
01.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Korean Language And Linguistics
University of Hawaii At Mānoa
HawaiiSkills
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Sales expertise
Timeline
Sales Associate
Nova Scotia Liquor Corporation
07.2024 - Current
Retail Sales Associate
Urban Outfitters
07.2023 - Current
Server
Cousins Restaurant
01.2023 - 08.2023
Bachelor of Arts - Korean Language And Linguistics
University of Hawaii At Mānoa
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