Sophie Anastasiou
Thornhill,ON
Overview
30
30
years of professional experience
Work History
Owner/Operator, Manager, Waitress, and Bartender
Solarium Bar & Grill
Etobicoke
01.1995 - 07.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Optimized profits by controlling food, beverage and labor costs.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Assisted other wait staff members in times of heavy customer traffic.
Education
High School Diploma -
St. Robert's Catholic High School
Thornhill06-1990
Legal Assistant Graduate -
Toronto School of Business
TorontoSkills
- Proficient in Greek and English
- Effective Communication and Interpersonal Skills
- Strong Work Ethic
- Customer Engagement
- Time Management
- Team Work
- Schedule Coordination
- Restaurant Operations Management
- Adaptable
- Proven sales record
- Customer-Oriented
- Inventory Control
- Excellent Communication
- Serving Expertise
- Reliability
Timeline
Owner/Operator, Manager, Waitress, and Bartender
Solarium Bar & Grill
01.1995 - 07.2024
High School Diploma -
St. Robert's Catholic High School
Legal Assistant Graduate -
Toronto School of Business