SOPHIA JAMES
Barrhead,AB
Summary
Empathetic and compassionate professional seeking a position to utilize career experience, skills, and success with an organization offering the potential for challenge and growth. Excel in communication, teamwork, and adaptability. Strong passion to work with individuals having addictions and mental health issues, enthusiastic candidate wishes to work with multidisciplinary team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DISABILITY SERVICE WORKER
BLUE HERON SUPPORT SERVICES ASSOCIATION
Barrhead, Alberta
04.2020 - Current
- Work with individuals who have complex needs such as providing direct support to clients with Autism, Anxiety, and other Mental Health disorders.
- Enhancing their independence and self-esteem. Helping clients engage in social, recreational, and vocational opportunities.
- Assist in evaluating the effectiveness of treatment programs by tracking client's behavioral changes and responses to interventions.
- Collaborate with multidisciplinary teams to develop and implement individualized service plans tailored to each client's needs.
- Engage in community events, including traditional ceremonies and celebrations, to foster relationships and support cultural connections.
- Contribute to program planning and quality improvement initiatives based on client needs.
Public Relation Officer
For Your Solutions
Ernakulam, Kerala, India
12.2018 - 06.2019
- Developed and implemented public relations plans to promote clients' products or services.
- Provided strategic counsel on branding, marketing initiatives, crisis management planning and communication strategies.
- Facilitated communication between various departments within the organization.
- Established communication goals with clients and developed corresponding action plans.
Public Relation Officer
Muvattupuzha Co-operative Super Speciality Hospital& Research Centre
Muvattupuzha, Kerala, India
03.2018 - 06.2018
- Dedicated to improving the patient and family experience through the investigation of their complaints, concerns, and other feedback received.
- Develop, implement, monitor, and evaluate all activities involving customer service and patient satisfaction.
- independently promote future quality improvement efforts to avoid similar problems and follows through the appropriate staff support, training, and intervention evaluation.
Field Practicum Student
Chaitanya Institute for Mental Health
Pune, Maharashtra, India
07.2017 - 07.2017
- During my practicum experience I got an opportunity to observe and learn about various mental health illnesses, practice with professional staff, to observe different therapeutic interventions like individual psychotherapy, group therapy, art therapy, aversion therapy etc.
- I got the chance to practice history taking, case work, group work and other aspects related to psychosocial rehabilitation.
Field Practicum Student
Amala Institute of Medical Sciences
Thrissur, Kerala, India
03.2017 - 03.2017
- Field practicum experience provide an opportunity to engage in activities such as ward visits, case history taking, patient care, socio-economic status analysis, health day programs, rounds with multidisciplinary team, group activity and health education under the supervision of Medical social work department.
Field Practicum Student
Kusumagiri Mental Health Centre
Kochi, Kerala, India
10.2016 - 11.2016
- Provided psychoeducation to clients on various mental health topics.
- Facilitated group therapy sessions focused on coping skills and relapse prevention techniques.
- During the part of my field practicum, I had an opportunity to work with acute and chronic Psychiatric patients, various training program for the Children with Autism, visited Occupational Therapy department.
- Engaged in community outreach activities designed to raise awareness about mental health issues.
Field Practicum Student
Sacred Heart Hospital
Thodupuzha, Kerala, India
04.2016 - 05.2016
- During my practicum experience, I got training in all aspect of psychiatric social work including detailed case history taking, case study, group study, organization study and practice in counseling.
Education
Diploma - Early Learning And Child Care
Grande Prairie Regional College
Grande Prairie, AB04-2021
Master of Social Work - Medical And Psychiatry(Specialization)
Mahatma Gandhi University
Kerala, India05-2017
Bachelors Degree - Bachelor of Computer Application
Mahatma Gandhi University
Kerala,India03-2015
Skills
- Active listening
- Collaboration and teamwork
- Flexibility and Adaptability
- Empathy
- Time management
- Good communication skills
- Problem solving
- Crisis intervention
- cultural competence
- Documentation and Record keeping
Certification
- Registered Social Worker (RSW) with Alberta College of Social Workers.
- Foundations in Community Disability Studies Program From Alberta Council of Disability Services.
- First Aid and CPR intermediate.
- Applied Suicide Intervention Skills Training (ASIST 11) from Canadian Mental Health Association.
- Postitive Behavior Supports Level 1&2.
- Mental Health First Aid.
- Abuse Prevention and Response Training.
- Trauma Informed Approach Training.
- Medication Administration Course.
- WHIMS.
- Intercultural Intelligence Workshop.
- Orientation of the Doug Fleming sunshine/Snoezelen room and sensory activities.
- Introduction to Job Coaching.
- Valid Class 5 Driver's License.
References
References available upon request.
Timeline
DISABILITY SERVICE WORKER
BLUE HERON SUPPORT SERVICES ASSOCIATION
04.2020 - Current
Public Relation Officer
For Your Solutions
12.2018 - 06.2019
Public Relation Officer
Muvattupuzha Co-operative Super Speciality Hospital& Research Centre
03.2018 - 06.2018
Field Practicum Student
Chaitanya Institute for Mental Health
07.2017 - 07.2017
Field Practicum Student
Amala Institute of Medical Sciences
03.2017 - 03.2017
Field Practicum Student
Kusumagiri Mental Health Centre
10.2016 - 11.2016
Field Practicum Student
Sacred Heart Hospital
04.2016 - 05.2016
- Registered Social Worker (RSW) with Alberta College of Social Workers.
- Foundations in Community Disability Studies Program From Alberta Council of Disability Services.
- First Aid and CPR intermediate.
- Applied Suicide Intervention Skills Training (ASIST 11) from Canadian Mental Health Association.
- Postitive Behavior Supports Level 1&2.
- Mental Health First Aid.
- Abuse Prevention and Response Training.
- Trauma Informed Approach Training.
- Medication Administration Course.
- WHIMS.
- Intercultural Intelligence Workshop.
- Orientation of the Doug Fleming sunshine/Snoezelen room and sensory activities.
- Introduction to Job Coaching.
- Valid Class 5 Driver's License.
Diploma - Early Learning And Child Care
Grande Prairie Regional College
Master of Social Work - Medical And Psychiatry(Specialization)
Mahatma Gandhi University
Bachelors Degree - Bachelor of Computer Application
Mahatma Gandhi University
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