Sophiah Yoon
Motivated Professional Seeking Opportunities In Administration Or Other Entry-level Positions
San Marcos,CA
Summary
- MILITARY SPOUSE - Authorized for E.O. 13473, Military Spouse Preference
Overview
21
21
years of professional experience
2
2
Certifications
1
1
Language
Work History
Personal Line Underwriter & Office Manager
Nationwide & Allstate Insurance Agency
Fullerton, CA
03.2013 - Current
- Issuing quotations for Personal Line Insurance (Auto, Home, Umbrella, Motorcycle & RV) for new customers and renewal customers
- Auto & Home policy endorsements such as delete/replace vehicles, change of address, change liability coverage, cancel policy upon customer’s request, etc…
- Preparing & fax/e-mail the proof of insurance and other documents to the lenders
- Analyzing daily policy activity summary and forward it to assigned agents
- Managing multiple incoming and outgoing phone lines
- Making weekly duty report and send it to CEO every Friday
- Logging agent’s quotation request report and send it to CEO twice a week
- Claiming auto/home accidents, documents electronically filing, customer support, write and mail-out greeting cards to clients & attend headquarter meeting/conferences, etc…
Chiropractic Assistant
Joo Chiropratic
San Diego, California
12.2021 - 06.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Checked patient vitals, such as temperature, weight, height, and blood pressure
- Assisted with, under supervision, therapies such as TENS unit treatments, hot/cold packs, and therapeutic exercises
- Greeted patients, gathering health histories, and updated patient records
- Input patient data into computer system using excel and checked information for accuracy
- Supported chiropractors during treatments to enhance patient care and expedite appointment turnover
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Corporate Controller & Architecture Dept Director
Novel Industries
Anaheim, California
06.2012 - 09.2013
- Arranged contracts to be the exclusive distributor with several manufacturers
- Scheduled inbound & outbound trucking service to arrange containers for oversea export
- Prepared shipping documents (Certificate of origin, commercial invoice and packing list, etc.)
- Prepared A/P & A/R invoices, organized files and data both in hardcopies and electronically
- Ordered office supplies and prepared payroll / paycheck
- Daily office operations and duties include transaction accounting (A.P./ A.R.), L/C
- Issued and e-mailed Purchase Orders to the vendors in U.S. for clients in South Korea
- Managed multiple incoming and outgoing phone lines
- Quotation Request with follow up to the vendors located in U.S., Etc…
Store Supervisor
Fleur De Lis Boutique
La Jolla, California
10.2009 - 09.2011
- Visualized merchandise and customer service
- Planned visual marketing
- Handled cash and credit card transactions
- Helped buyer to purchasing merchandises
- Managed electronic data and stock quantity entry by computer system
Office Manager / Secretary of C.E.O.
U.M.S. San Diego, Inc.
San Diego, California
03.2005 - 10.2009
- Managed multiple incoming and outgoing phone lines
- Designed advertisements for magazines and promotion events
- Assisted with CEO’s work needs and manage schedules
- Prepared invoices, organized files and data both in hardcopies and electronically
- Sent emails to employees for update work related information
- Ordered office supplies and prepared payroll/paycheck
- Daily office operations and duties include transaction accounting (A.P./ A.R.)
Education
N/A - Computer Graphic Design & Music
San Diego Mesa College
San Diego, CA 05.2001 -
No Degree - Medical
CSUSM
San Marcos 05.2001 -
High School Diploma -
West High School
Anchorage, AK 05.2001 -
Skills
- Proficient in Microsoft Works Word Processor, Excel, Quickbooks, Internet/E-mail and POS
- Proficient in computer graphic design (Adobe Photoshop, Adobe Illustrator, Sony Vegas, Swish)
- Proven ability to multitask in a busy work environment and constant follow-up
Accomplishments
- 2014 – Orange County Korean Commerce Sponsored Singing Contest Winner
- 2007 – TV Broadcast Station of Korea Graphic Design Contest Winner
SBS Drama - My Man’s Woman, To My Love / MBC Drama - Moon Hee - 2005 – San Diego Korean Commerce & Radio Seoul Sponsored Singing Contest 1st Place Winner
- 2003 & 2004 – San Diego Korean TV Station Sponsored Image Video Letter Contest 1st
Place Winner - Team Member – Salvation Army Musical group, CA [Jan, 1997 ~ Feb, 2002]
- Korean Language Instructor / Personal Tutor, Salvation Army LA Korean Corp, Los Angeles, CA [Year of 1997 ~ Year of 2001]
● Taught to read, write and speak fluent Korean to 2nd generation Korean Americans
Certification
Child Care Development Associate Certificate
Timeline
Child Care Development Associate Certificate
01-2026
Chiropractic Assistant
Joo Chiropratic
12.2021 - 06.2022
CA Dept of Insurance Resident Personal Line License (0K48265)
09-2015
Personal Line Underwriter & Office Manager
Nationwide & Allstate Insurance Agency
03.2013 - Current
Corporate Controller & Architecture Dept Director
Novel Industries
06.2012 - 09.2013
Store Supervisor
Fleur De Lis Boutique
10.2009 - 09.2011
Office Manager / Secretary of C.E.O.
U.M.S. San Diego, Inc.
03.2005 - 10.2009
N/A - Computer Graphic Design & Music
San Diego Mesa College
05.2001 -
No Degree - Medical
CSUSM
05.2001 -
High School Diploma -
West High School
05.2001 -