Sophia Francheska Dela Cruz
Calgary,AB
Summary
Highly motivated individual, with willingness to learn, and a strong sense of communication and interpersonal skills. During my time in Marble Slab and Aramark, I have gained knowledge and been trained to enhance customer satisfaction in both hard and soft skills crucial in fast-paced settings. I am aiming to leverage my abilities and to successfully develop my skills and expand my knowledge as an individual, I am committed to enhance my strong work ethic crucial to success.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Aramark
09.2022 - Current
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Developed strong interpersonal skills while interacting with residents and coworkers in a fast-paced environment.
- Demonstrated ability to provide excellent customer service by taking orders,serving meals, and addressing complaints.
- Cleaned and sanitized work areas, equipment, and dishes.
- Ensured compliance with health regulations regarding food storage temperatures and sanitation guidelines.
Ice Cream Scooper
Marble Slab Creamery
04.2021 - 09.2022
- Operated cash register, taking payments and issuing customer receipts.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Monitored amounts of each ice cream flavor and replaced when depleted.
Education
Post-Degree Certificate - Medical Laboratory Assistant
Southern Alberta Institute of Technology
1301 16 Ave NW, Calgary, AB T2M 0L406.2024
High School Diploma -
Bishop Grandin High School
111 Haddon Rd SW, Calgary, AB T2V 2Y206.2021
Skills
- Adaptable and attentive learner
- Analytical, organized, and detail oriented
- Experience in working in fast-paced and high-pressure environments
- Capable of working independently as well with team members to achieve a common goal
- Continuous learning
- Strong Work Ethic
Timeline
Food Service Worker
Aramark
09.2022 - Current
Ice Cream Scooper
Marble Slab Creamery
04.2021 - 09.2022
Post-Degree Certificate - Medical Laboratory Assistant
Southern Alberta Institute of Technology
High School Diploma -
Bishop Grandin High School
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