CLEMENT OSASERE AMASOWOMWAN
Waterloo,ON
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Machine Operator
Toyotetsu Canada Inc.
Ontario, ON
09.2023 - Current
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspect finished workpieces to ensure conformance with specifications.
- Record production information such as quantities produced and materials used on daily logs.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Set up and operate machine tools to produce precision parts and instruments.
General Manager
Frank Auto Spray Works
Benin City, Edo State, Nigeria
05.2020 - 08.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Inspected painted surfaces for blemishes or defects, then corrected them accordingly.
- Adjusted settings on spray guns in order to produce desired results when spraying various surfaces.
- Prepared vehicles for painting by masking, sanding and cleaning surfaces.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service and ensured cars were delivered as promised.
Education
Bachelor of Science - Entrepreneurship And Business Management
National Open University
Lagos, Nigeria07-2020
Skills
- Quality Assurance
- Machine Maintenance
- Automated Assembly
- Machinery Operation
- Appointment Scheduling
- Data Collection
- Data Entry
- Complaint Resolution
- Product Knowledge
- Inbound and Outbound Calling
- Call Management
- Client Relations
Certification
- Center of Apprenticeship - Ovenseri Auto Spray Depot, Nigeria - 2014
References
- References will be provided upon request.
Timeline
Machine Operator
Toyotetsu Canada Inc.
09.2023 - Current
General Manager
Frank Auto Spray Works
05.2020 - 08.2023
Bachelor of Science - Entrepreneurship And Business Management
National Open University
- Center of Apprenticeship - Ovenseri Auto Spray Depot, Nigeria - 2014
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