SOPHIA ZYGAREWICZ
Pacifica
Summary
Conscientious and Focused student with knowledge of tending to customer needs and satisfaction to aid any questions or concerns that customers request. Willing to assist in tasks individually and as a team, that require attention to detail and care. Aiming to leverage my abilities to successfully support the company. I can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
Work History
Cañada College Fitness Attendent
San Mateo County Community College District
2022.12 - Current
- Greeted and interacted with members and guests upon entrance and exit to facility.
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Gave tours of the facility to visitors, answering questions about the facility and memberships
- Set up, maintained and put away recreational equipment.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
Coffee Barista
Perfect Pour Cafe
2021.06 - 2022.09
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Trained new baristas on company processes and product preparation
- Weighed, ground and packed coffee beans and grounds for bulk sales
- Operated cash registers and handled cash and card transactions
- Maintained inventories by replenishing coffee bean supply and stocking brewing equipment
- Followed clean and healthy environment through proper safety and sanitation regulations.
Boba Barista
Tea World
2021.04 - 2021.07
- Welcomed customers and answered questions regarding menu items and preparation methods
- Prepared teas, hot chocolate and other non-coffee drinks for customers
- Memorized or referenced readily accessible information to relay to customers
- Accomplished new and different drink requests, enhancing shop reputation.
Education
Associate of Science - Allied Health/Pre-nursing
Canada College
Redwood City, CA05.2024
Skills
- Adaptable to different environments, communicates and works well with others
- Experience in customer service problem solving
- Experience in training and mentorship, time management
- Detail oriented
- First Aid Certification (2023)
Timeline
Cañada College Fitness Attendent
San Mateo County Community College District
2022.12 - Current
Coffee Barista
Perfect Pour Cafe
2021.06 - 2022.09
Boba Barista
Tea World
2021.04 - 2021.07
Associate of Science - Allied Health/Pre-nursing
Canada College
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