Sophia Zenaitis
Calgary,AB
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
6
6
years of professional experience
Work History
Soccer Referee
Alberta Soccer
05.2018 - Current
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
Food Truck Worker
Mi Churro
08.2023 - 08.2023
- Increased production efficiency by streamlining processes and implementing time-saving strategies.
- Improved team morale and productivity through effective communication and active listening skills.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
Grocery Clerk
Blush Lane Organic Market
10.2022 - 06.2023
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
Education
Bachelor of Arts - Psychology
Concordia University
Montreal, QC04.2027
High School Diploma -
Ernest Manning High School
Calgary, AB06.2023
Skills
- Customer Service
- Decision-Making
- Task Prioritization
- Problem-Solving
- Teamwork and Collaboration
Languages
English
Native or Bilingual
French
Native or Bilingual
ProServe Certified
Successfully completed ProServe Certification
Timeline
Food Truck Worker
Mi Churro
08.2023 - 08.2023
Grocery Clerk
Blush Lane Organic Market
10.2022 - 06.2023
Soccer Referee
Alberta Soccer
05.2018 - Current
Bachelor of Arts - Psychology
Concordia University
High School Diploma -
Ernest Manning High School
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