Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Xu

Richmond,BC

Summary

I am a hardworking and reliable employee with an extensive background in customer service, sales, and team collaboration.

I am skilled in creating a positive shopping experience by assisting customers, handling transactions, and maintaining visually appealing merchandise displays. I have also demonstrated strong organizational and leadership skills as a shift leader at SunTea, where I oversaw daily operations, supported team members, and ensured smooth workflow. I can thrive in fast-paced environments, ensuring efficiency while adapting quickly.

Overview

3
3
years of professional experience

Work History

Clothing Store

W.Management
07.2024 - 08.2024
  • Assisted customers with purchases, returns, and inquiries to ensure a positive shopping experience.
  • Recommended products to increase sales and meet store targets.
  • Organized and restocked merchandise, ensuring store displays were visually appealing.
  • Worked effectively with coworkers to meet store goals and provide excellent customer service.


Cashier/Kitchen/Shift Leader

Sun Tea Bakery
06.2022 - 06.2024

Cashier

  • Easily communicate with and assist customers
  • Maintained a friendly and positive attitude
  • Processed transactions accurately and efficiently

Kitchen

  • Fast-paced and organized
  • Prepared cookies, pastries, and other baked goods
  • Ensured the kitchen area was cleaned and organized

Shift Leader

  • Trained new employees
  • Arranged weekly work schedules
  • Acted as the coordinator for events with communities and schools

Cashier/ Bar/ Kitchen

Blackball Taiwanese Dessert
12.2021 - 04.2022

Education

BBA - Business

Simon Fraser University - Beedie School of Business
Burnaby, BC
06.2028

Skills

  • Language: English and Mandarin
  • Strong communication and collaboration skills

  • Have a degree of knowledge in accounting, marketing, and financing
  • Have the SafeCheck® Canadian Food Safety Certification

Timeline

Clothing Store

W.Management
07.2024 - 08.2024

Cashier/Kitchen/Shift Leader

Sun Tea Bakery
06.2022 - 06.2024

Cashier/ Bar/ Kitchen

Blackball Taiwanese Dessert
12.2021 - 04.2022

BBA - Business

Simon Fraser University - Beedie School of Business
Sophia Xu