Sophia Townsend
Sacramento
Summary
Highly motivated college student with a background in customer service and a strong desire to begin a career in the medical industry. Has a solid work ethic, great communication skills, a positive attitude and a willingness to learn. Able to work in high pressure and fast paced environments with the ability to maintain efficiency.
Overview
2
2
years of professional experience
Work History
Lead Party Host
Funbox
Sacramento, CA
05.2025 - Current
- Training and supervising new staff on customer service and job as a party host
- Ensuring teamwork.
- Provide resolution of issues or concerns as they arise, demonstrating exceptional customer service skills.
- Collaborating with team members resulting in positive customer feedback.
- Following strict safety regulations while conducting activities involving children, prioritizing their well-being throughout the event duration.
- Making sure guests are well equipped and having a positive experience
Digital Personal Shopper Associate
Walmart Super Center
Sacramento, California
11.2023 - 07.2024
- Provided every customer with assistance when needed.
- Assisted customers in selecting items that met their needs and preferences.
- Followed proper procedures when handling food and other merchandise in the store.
- Worked in other departments when needed and was able to work in fast pace environments.
Education
High School Diploma - Sonography Or Respiratory Therapy
American River College
Sacramento, CASkills
- Problem solving
- Customer service
- Collaboration
- Adaptability
- Time management
- Flexibility
- Digital literacy
- Diversity awareness
- Dependability
Timeline
Lead Party Host
Funbox
05.2025 - Current
Digital Personal Shopper Associate
Walmart Super Center
11.2023 - 07.2024
High School Diploma - Sonography Or Respiratory Therapy
American River College