Sophia Torres
Santa Barbara
Summary
Customer-focused professional with experience in hospitality, food service, and student leadership. Skilled in guest services, front desk operations, and cross-cultural engagement. Demonstrates strong attention to detail, adaptability, and a supportive attitude while fostering welcoming and inclusive environments.
Overview
5
5
years of professional experience
Work History
International Student Engagement Chair (ISECC) — Residential Housing Association, UCSB
08.2025 - Current
- - Plan and coordinate programs supporting international student engagement and community building.
- - Collaborate with housing leadership and student organizations to promote inclusive events and resources.
- - Advocate for international student needs within residential housing communities.
Guest Service Representative
Conference & Hospitality Services, UCSB
05.2025 - 09.2025
- - Served as a front desk attendant for on-campus conferences, managing guest check-in and check-out.
- - Responded to guest inquiries and resolved concerns to ensure positive conference experiences.
- - Maintained accurate guest records while upholding confidentiality standards.
Team Member
Jack in the Box
07.2024 - 09.2024
- - Assisted customers efficiently in a fast-paced environment, improving satisfaction and repeat visits.
- - Maintained food safety, cleanliness, and operational standards during peak hours.
Waitress / Hostess
Corner Bakery Café, Chino Hills, CA
01.2021 - 06.2022
- - Provided attentive service, including accommodations for dietary restrictions and special requests.
- - Trained new staff members and supported efficient team operations.
Education
Pre-Sociology
University of California, Santa Barbara
Santa Barbara01.2028
High School Diploma - undefined
Ruben S. Ayala High School
Chino Hills, CA05.2024
Skills
- Customer Engagement
- Guest Services
- Front Desk Operations
- Time Management
- Multitasking
- Problem Solving
- Attention to Detail
- Team Collaboration
- Adaptability
LANGUAGES
Spanish (Native)
Timeline
International Student Engagement Chair (ISECC) — Residential Housing Association, UCSB
08.2025 - Current
Guest Service Representative
Conference & Hospitality Services, UCSB
05.2025 - 09.2025
Team Member
Jack in the Box
07.2024 - 09.2024
Waitress / Hostess
Corner Bakery Café, Chino Hills, CA
01.2021 - 06.2022
High School Diploma - undefined
Ruben S. Ayala High School
Pre-Sociology
University of California, Santa Barbara