Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Sophia

14543 83A Surrey ,BC

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2
2
years of professional experience

Work History

Sales Associate

Polo Ralph Lauren
Richmond, BC
08.2023 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Front Desk Receptionist

Punjab Driving School
Calgary, AB
05.2023 - 03.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Cashier

ZARA
Richmond, BC
09.2022 - 05.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Supervisor

compass group
Richmond, BC
09.2022 - 05.2023
  • Directed and supervised team of 15 employees in daily operations.
  • Opened or closed cafe according to daily checklists to keep establishment safe, organized and customer-ready.
  • Prepared foods on per-order basis and kept strong stock of frequently ordered items on-hand.
  • Built, restocked and cleaned display cases daily to showcase products.

Cashier

YVR Airport Fortune
Richmond, BC
11.2021 - 05.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Bachelors in Information Technology - Buisness

Kwantlen Polytechnic University
Richmond, BC
09.2024

Skills

  • Exceeds sales goals
  • Goal-Oriented
  • Client Account Management
  • Payment Processing

Timeline

Sales Associate

Polo Ralph Lauren
08.2023 - Current

Front Desk Receptionist

Punjab Driving School
05.2023 - 03.2024

Cashier

ZARA
09.2022 - 05.2023

Supervisor

compass group
09.2022 - 05.2023

Cashier

YVR Airport Fortune
11.2021 - 05.2023

Bachelors in Information Technology - Buisness

Kwantlen Polytechnic University

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Sophia Sophia