Sophia Scott
Los Angeles
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Red & Louie's
Hermosa Beach
06.2022 - Current
- Seat people where seatings available
- Bring waters and drinks as well as take orders.
- Spot clean, greet customers as they walked by or walked in
- Run food to tables when ready
- Close customers out, separate checks in groups, split checks evenly
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Hostess
Zane's
Hermosa Beach
12.2021 - 02.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Managed all reservations and where to put people
- Brought bread and sauces as appetizers to tables once I finished seating them
- Handled to go orders through the phone
Server
Scotty's on The Strand
Hermosa Beach
02.2021 - 10.2021
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Food Runner
Scotty's on The Strand
Hermosa Beach
01.2021 - 02.2021
- Run food to correct tables
- Bring waters or condiments to customers who asked for more
- Cooked and made the toasts for the breakfast time in the morning
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Education
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05-2026
Skills
- Customer service
- Conflict resolution
- Critical thinking
- Time management
- Positive and professional
- Professional appearance
- Hospitality service expertise
- Cash handling
- Exceptional customer service
- Task prioritization
- Calm demeanor
- Memory retention
- Team member support
- Liquor, wine, and food service
- Menu memorization
Timeline
Server
Red & Louie's
06.2022 - Current
Hostess
Zane's
12.2021 - 02.2022
Server
Scotty's on The Strand
02.2021 - 10.2021
Food Runner
Scotty's on The Strand
01.2021 - 02.2021
Bachelor of Science - Psychology
Northern Arizona University
Similar Profiles
Lia IsmagilLia Ismagil
Hostess at Louie's by the BayHostess at Louie's by the Bay
Enrique Rios CarvajalEnrique Rios Carvajal
Kitchen Lead at Max & Louie'sKitchen Lead at Max & Louie's
Olivia WalkerOlivia Walker
Head Hostess at Ling and Louie's Asian Bar and GrillHead Hostess at Ling and Louie's Asian Bar and Grill
Ava GarciaAva Garcia
Host/Server at Perfect Pear BistroHost/Server at Perfect Pear Bistro
Nzingha JonesNzingha Jones
School Ambassador at Immaculate Heart High SchoolSchool Ambassador at Immaculate Heart High School