Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Sophia Roberts

Los Angeles

Summary

Dynamic and service-oriented hard worker with experience at Nike, Nordstrom Rack, and fast-paced hospital environments excelling in in social and professional interaction and engagement, as well as product knowledge. Fluent in English, Chinese, and Spanish, I foster collaborative relationships while providing compassionate support.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Nike
03.2024 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.

Volunteer

Virginia Mason Hospital and Seattle Medical Center
12.2022 - 04.2024
  • Assisted with special events and programs.
  • Provided support and companionship to patients in need of assistance.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Complied with HIPAA standards to confidentially maintain patient medical information.

Retail Sales Associate

Nordstrom Rack
12.2021 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Cellist

Newport High School
01.2022 - 03.2022
  • Audition Process
  • With my lengthy musical background and skills with several instruments including the cello, I Provided musical background for live shows such as ballets, operas, and musical theatre.
  • Committed over 100 volunteer hours to rehearsing with the school's drama department.

Education

Bachelor of Arts - Neuroscience

University of Southern California
Los Angeles, CA
05-2028

High School Diploma -

Neport High School
Bellevue, WA
06-2024

Skills

  • Fluent In English, Chinese, and Spanish
  • Helpful and Service-oriented
  • Compassionate caregiving
  • Music history
  • Collaborative team player
  • Live performances
  • Competent in Microsoft and Adobe Software
  • Recordkeeping
  • Flexible Schedule able to accommodate time commitments
  • College level lab experience
  • Research and documentation
  • Application of scientific principles

Languages

Spanish
Full Professional
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Participating in Biomedical Laboratories and gaining first-hand experience for my degree in Neuroscience/Biology field
  • Passionate about balancing physical health with mental and emotional wellness
  • Volunteer Work

Timeline

Retail Sales Associate

Nike
03.2024 - 08.2024

Volunteer

Virginia Mason Hospital and Seattle Medical Center
12.2022 - 04.2024

Cellist

Newport High School
01.2022 - 03.2022

Retail Sales Associate

Nordstrom Rack
12.2021 - 06.2022

Bachelor of Arts - Neuroscience

University of Southern California

High School Diploma -

Neport High School

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Sophia Roberts