Sophia Ramirez
San Leandro
Summary
Goal-oriented Site Operations Manager with expertise in process optimization and workforce management. Proven track record of enhancing productivity and ensuring safety compliance. Strong leadership skills foster team collaboration and drive operational excellence. Exceptional relationship-building and problem-solving abilities contribute to success in high-pressure environments.
Overview
20
20
years of professional experience
Work History
Site Operations Manager
Education For Change
01.2016 - Current
- Maintain the facility
- Manage and supervise the custodial, cafeteria and office staff (eight staff)
- Created operations systems
- Created purchasing systems
- Address parent needs as a second level
- Report facility issues that occur at the school site to the appropriate authority and assure that items are corrected by following up as necessary.
- Point person for yearly health and fire inspections.
- Assure that the office is maintained in an organized and presentable fashion.
- Maintain a clean student information system
- Purchasing
- Budget maintenance
- Reconcile Visa statements
- Enrollment: Applications, entering and exiting students
- Monthly Attendance Reports : MER’s
- Immunization Compliance
- Input Staff absences
Accounting Assistant
Education For Change
03.2019 - 01.2020
- Reconcile six Fundraising Bank Accounts Monthly
- Enter Deposits and withdrawals into Apta (accounting system)
- Assist with identifying unpaid taxes for merchandise purchased
- Typed and sent out letters for any donations to EFC
- Train others on Visa Reconciles
Third Manager
IN N OUT BURGER
05.2005 - 12.2015
- Made sure all daily cleaning and prep was done before the store opened at 10
- Looked for areas that needed detailing
- Supervised 15+ associates a day and made sure all breaks were going out in a timely manner
- Morning and afternoon cash handling
- Interacted with customers to assure that their visit was pleasant
- Trained associates on a daily basis to assure that they were on track to receive their next promotion
- Scheduled and assisted with interviews
- Assured that each shift prepared appropriately for the following shift
- Ensured that there was an appropriate amount of product to meet sales demands
- Balance books at the end of the day and reset cash drawers
- Prepare deposits
Education
Certification - Accounting Fundamentals
Hayward Adult School
Hayward08.2019
Diploma -
San Leandro High School
San Leandro01.2006
Some College (No Degree) - Business Management
Southern New Hampshire University
Hooksett, NHSkills
- Organized
- Detail-oriented
- Excellent multitasker
- Team player
- Reliable
- 5 or more years in management
- Leadership qualities
- Self-motivated
- Strong work ethic
- Facility maintenance
- Operations management
- Budget management
- Purchasing systems
- Health inspections
- Attendance reporting
- Customer service
- Employee training
- Team building
- Data entry
- Staff supervision
- Problem solving
- Effective communication
- Operational efficiency
- Facilities management
- Employee relations and conflict resolution
- Systems implementation
- Superb time management skills
- Solutions development
- Performance monitoring
- Troubleshooting and problem solving
- Maintenance planning
- Project leadership
- Cross-functional collaboration
- Multidisciplinary collaboration
- Schedule oversight
- Performance management
- Workflow planning
- Emergency response
- Goal setting
- Business and operations management
- Health and safety compliance
- Goal attainment
- Decision-making
- Onboarding and orientation
References
- Irma Nava, Property Manager, Saf Keep Storage, (510) 485-1707
- Sandra Barrios, Director of Internal Operations, Education for Change, (510) 332-7759
- Javier Fuentes, Assistant Manager, Saf Keep, (510) 813-1780
- Omar Currie- Principal, Cox Academy- 415-671-9164,
- Courtney Morales Rosen- Principal, Monte Vista- 707-548-6611
Timeline
Accounting Assistant
Education For Change
03.2019 - 01.2020
Site Operations Manager
Education For Change
01.2016 - Current
Third Manager
IN N OUT BURGER
05.2005 - 12.2015
Certification - Accounting Fundamentals
Hayward Adult School
Diploma -
San Leandro High School
Some College (No Degree) - Business Management
Southern New Hampshire University
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