Sophia Rakisits
Rosamond
Summary
Highly motivated professional with increased responsibility and several years of experience in office management, administrative tasks and customer service. Extensive background in scheduling, consolidating and implementation of various statements of work. Ability to take on and complete multiple responsibilities and projects. Dedicated worker with the aptitude to work independently or in a group setting. Positive and motivated with eagerness to learn and apply new skills in a Positive work environment. A strong contributor to the success of the company to which I am representing.
Overview
13
13
years of professional experience
Work History
Server
Schooners Patio Grille
11.2015 - Current
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Successful multitasking while remaining professional and courteous in fast-paced environment
- Frequently assisted colleagues during rush periods to foster/ promote teamwork while providing exceptional service and guest dining experience
- Effective in communicating with a variety of client and personality types
Office Manager
The Massage Center
02.2013 - 12.2015
- Handled all incoming business and client requests for information
- Liaised with patients and addressed inquiries, appointment requests and billing questions
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Maintained computer and physical filing systems
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars
- Received, screened and routed incoming calls
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents
Marketing Director
Mountain View Chiropractic
01.2012 - 02.2014
- Supervised and maintained accountability of junior marketers at multiple medical offices
- Preformed administrative and logistical functions as required to successfully and effectively run chiropractic medical office
- Developed, implemented and maintained training programs in accordance with medical office standards
- managed all customer medical records and administrative requirements of medical office
- Scheduling of patients appointments and patient follow up calls to ensure customer satisfaction and health
- Provide direct administrative and logistics planning for several chiropractic doctor offices
- Maintained financial records and ordering of administration supplies for smooth office daily operation
Education
High School Diploma -
Mountain View High School
01-2003
Skills
- Proficient with Microsoft Word and Excel
- Excellent scheduling and phone handling skills
- Exceptional customer service and communication
- Independent and detail orientated
- Flexible problem solver who can adapt to various situations
- Effective mentor with ability to inspire others
- Organized and efficient
- Responsible and dedicated to overall success
- Extremely motivated and ambitious
- Accountable and always ready to learn
Education
Mojave, CA
Timeline
Server
Schooners Patio Grille
11.2015 - Current
Office Manager
The Massage Center
02.2013 - 12.2015
Marketing Director
Mountain View Chiropractic
01.2012 - 02.2014
High School Diploma -
Mountain View High School
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