Sophia Plumley
London,ON
Summary
Dedicated administrative professional with diverse experience in receptionist and administrative roles, skilled in client onboarding, document management, and ensuring a welcoming environment for clients. Proven ability to streamline operations and enhance customer satisfaction through effective communication and organizational skills. As a key holder, brings extensive knowledge of store management and product presentation, adding significant value to team dynamics. Committed to leveraging expertise to contribute positively to organizational success.
Overview
2
2
years of professional experience
Work History
Key Holder
Bikini Village
London Ontario, ON
01.2023 - 11.2024
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Directed and supervised staff performance.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Administrator, Front Desk Receptionist
Finch Chevrolet
London, Ontario
04.2024 - 09.2024
- Performed data entry tasks into computer databases from paper documents.
- Developed and maintained a filing system for essential documents, improving office organization.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Team Lead
Forest city fitness
London Ontario, Ontario
06.2022 - 12.2022
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Monitored operations and reviewed records and metrics to understand company performance.
- Monitored team progress and enforced deadlines.
Education
Some College (No Degree) - Administration Assistant
Fanshawe College
London, ON12-2024
High School Diploma -
Saunders Secondary School
London, ON06-2022
Skills
- Cash handling accuracy
- Front end operations
- Bookkeeping
- Document management
- Tech-Savvy
- Data entry
- File management
- Organization skills
- Basic accounting
- Problem-solving
- Project coordination
- Team collaboration
Languages
English
Full Professional
References
References available upon request.
Timeline
Administrator, Front Desk Receptionist
Finch Chevrolet
04.2024 - 09.2024
Key Holder
Bikini Village
01.2023 - 11.2024
Team Lead
Forest city fitness
06.2022 - 12.2022
Some College (No Degree) - Administration Assistant
Fanshawe College
High School Diploma -
Saunders Secondary School
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