Sophia Mueller
Edmonton,Canada
Summary
Ambitious and dedicated professional with a early on promotion to the roles of Event Manager and FOH Manager. Recognized for my commitment to hard work, I have been able to showcase my skills and demonstrate the value I bring to the workplace. Possessing a strong work ethic and a passion for delivering exceptional results, I am determined to excel in these positions and contribute to the success of any organization.
Overview
2
2
years of professional experience
Work History
Event Manager/FOH Manager /Bartender
Bell in Scona Brewery
08.2024 - Current
- Coordinated staff shift assignments to ensure operational efficiency.
- Coordinated with host to ensure flawless event execution.
- Generated effective solutions efficiently and proactively.
- Executed cash-out procedures with accuracy.
- Coordinated workflow to maintain orderly environment.
- Assisted staff in resolving workplace challenges.
- Adjusted item costs due to table discrepancies.
- Maintained high standards of job execution among employees.
- Operated bar efficiently to serve patrons in a timely manner.
- Managed bar operations during opening and closing shifts.
Server
Beercade
06.2024 - 02.2025
- Provided food and drink service
- Completed transactions accurately in a timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Coffee Fellows
05.2023 - 11.2023
- Crafted a variety of high-quality beverages.
- Ensure high-quality meal preparation consistently.
- Processed and reconciled cash transactions efficiently.
- Handled customer payments efficiently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Server
Aral
11.2022 - 04.2023
- Provide meals and drinks promptly.
- Ensured clarity and cleanliness of dining tables.
- Collaborated with kitchen staff to enhance workflow efficiency.
- Handled payments quickly and accurately.
Education
High School Diploma - undefined
ESchool
Kelowna05.2022
Skills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Event billing
- Event staff management
- Customer service-driven
- Managing events start to finish
- Creativity and adaptability
- Staff leadership
Languages
English
Native or Bilingual
Timeline
Event Manager/FOH Manager /Bartender
Bell in Scona Brewery
08.2024 - Current
Server
Beercade
06.2024 - 02.2025
Barista
Coffee Fellows
05.2023 - 11.2023
Server
Aral
11.2022 - 04.2023
High School Diploma - undefined
ESchool
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