Sophia Morano
Vaughan,Canada
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Dave and Busters
Vaughan, Ontario
04.2025 - 12.2025
- Delivered exceptional customer service in a fast-paced entertainment environment.
- Assisted guests with menu selections and answered food inquiries.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely order preparation.
- Trained new servers on restaurant procedures and customer interaction techniques.
- Managed multiple tables while ensuring prompt service and attention to detail.
- Drink running at the bar and service support duties.
Service Associate
Canadas Wonderland
04.2023 - 12.2024
- Cooking and serving food
- Working on the cash register
- Greeting/Seating guests
- Opening the unit and cleaning before close
- Communicating with guests
- Catering for private events
Culinary Lead
Canadas Wonderland
08.2021 - 12.2022
- Cooking and serving food
- Cleaning the restaurant before open and after close
- Starting early to help prepare for events
- Working overtime when needed
- Managing/Supervising kitchen staff
General Office Assistant
Epstein Cole LLP
08.2024
- Assisting with clean up of the office/kitchen
- Setting up boardrooms for meetings, mediations and arbitrations
- Assisting Document Services with photocopying, scanning and binding documents and briefs
- Reception Duties: answering phone calls, greeting clients
- Maintaining Confidentiality
- Family Law Firm
Education
Criminology, Law and Society
University of Toronto
Missisauga, Ontario12.2025
High School -
St. Jean de Brebeuf CHS
Woodbridge, Ontario06.2024
Skills
- Communication
- Listening
- Teamwork
- Learning Abilities
- Culinary Experience
- Customer Service
- Strong Work Ethic
- Reliability
- Leadership and Management
Certification
Smart Serve License, 2024, 241012577874
Achievements Volunteer Work
- Teachers Assistant, Elementary School, 05/2022, 06/2022
- Ontario Scholars Award/Honour Roll, 09/2020, 06/2024
Timeline
Server
Dave and Busters
04.2025 - 12.2025
General Office Assistant
Epstein Cole LLP
08.2024
Service Associate
Canadas Wonderland
04.2023 - 12.2024
Culinary Lead
Canadas Wonderland
08.2021 - 12.2022
Criminology, Law and Society
University of Toronto
High School -
St. Jean de Brebeuf CHS