Sophia Morales
Fillmore
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Host/Waitress
R+Q kitchen
Fillmore
05.2025 - Current
- Greeted guests warmly and ensured a pleasant dining experience
- Provided excellent customer service by anticipating customer needs.
- Resolved guest inquiries and complaints swiftly, improving overall dining experience.
- Coordinated with servers to ensure efficient service flow and enhance guest satisfaction.
- Monitored dining area for cleanliness and guest satisfaction.
- Delivered plates to tables and collected used dishes afterward
- Took drink orders and food orders occasionally
- Collaborated with kitchen staff to communicate guest needs effectively.
- Managed incoming calls during busy shifts.
Host
Red Robin
Ventura
01.2025 - 05.2025
- Greeted guests upon arrival to create a welcoming atmosphere.
- Managed waitlists efficiently to optimize seating arrangements.
- Communicated guest needs and preferences to servers for timely service.
- Assisted servers by communicating guest needs and preferences promptly.
- Maintained cleanliness and organization of the host area at all times.
- Prepared and packaged to-go orders for customers efficiently. and packed them up for guests
- Placed togo orders and packed them up for guests
Student & Teacher Support
Fillmore Unified School District
Fillmore
06.2024 - 08.2024
- Assisted in setting up classroom activities to create an engaging learning environment. and clean up classroom activities.
- Supervised students during playtime and activities, fostering a safe and engaging environment.
- Monitoring students during transitions between activities.
- Supported students with their work and addressed questions to enhance understanding.
Cashier
Wing-stop
Fillmore
03.2022 - 11.2023
- Assisted in day and night shifts, performing food preparation, cash handling, and maintaining store cleanliness and safety.
- Maintained professional appearance and facilitated effective communication with staff.
- Executed safe food handling, storage, and cooking procedures.
- Practiced safe food handling, storing and cooking procedures.
Child Nutrition Services
Fillmore Unified School District
Fillmore
06.2021 - 08.2021
- Helped pack and deliver lunches to students' homes during COVID.
- Assembled nutritious lunches for elementary students, supporting their health and well-being.
- Organized and prepared meals for various events in collaboration with team members. for different occasions in a team setting.
Education
Associate of Science - Child Development
Ventura College
Ventura, California 08.2024 - 05.2026
High School -
Fillmore High School
Fillmore, CASkills
- Customer Service
- Food safety
- Communication
- Multitasker
- Team player
- Quick learner
- Leadership
Awards And Acknowledgments
Received positive feedback from customers, including great customer service and excellent conversating skills.
Timeline
Host/Waitress
R+Q kitchen
05.2025 - Current
Host
Red Robin
01.2025 - 05.2025
Associate of Science - Child Development
Ventura College
08.2024 - 05.2026
Student & Teacher Support
Fillmore Unified School District
06.2024 - 08.2024
Cashier
Wing-stop
03.2022 - 11.2023
Child Nutrition Services
Fillmore Unified School District
06.2021 - 08.2021
High School -
Fillmore High School